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Content by EdApp

Making Espresso-based Drinks

Making an espresso-based drink is one of the most crucial skills you need to master as a barista. This course will take you through the five most popular espresso-based drinks — from cappuccino, americano, macchiato to cafe latte and mocha — and how you can brew the best cup of coffee with quick and easy steps.
5 lessons
5(3)
Content by EdApp

Food Safety Standards (US, UK or AU)

In general, food safety practices in the hospitality industry provide the same set of recommendations e.g. cooking meats at the right temperature to kill harmful pathogens, sanitizing food contact surfaces to lower the risk of contamination, etc.
5 lessons
4.7(9)
sponsored

Training of Trainers

Do you want to become a trainer or are you already a trainer and want to improve your skills? This is the place to start. We will navigate you through the fundamentals of learning, training design, and group facilitation. Throughout the course, you will find self-reflection questions, mini scenario exercises, and inspiring examples. If you want to make a real impact on your participants, start here!
20 lessons
4.6(24)
Content by EdApp

Mental Health & Resiliency in Aged Care Facilities

Studies show that healthcare workers who never underwent mental health training scored low on resiliency in the face of unexpected events, workplace violence, and personal crises. Using the "Resistance, Resiliency, and Recovery" model, this course will help you develop your mental health awareness and foster emotional resiliency by providing you insights about the mental health risks you may encounter at work, evidence-based coping strategies, and proactive preventive measures to aid you in self-regulation.
4 lessons
4.6(16)
Content by EdApp

Making Espresso-based Drinks

Making an espresso-based drink is one of the most crucial skills you need to master as a barista. This course will take you through the five most popular espresso-based drinks — from cappuccino, americano, macchiato to cafe latte and mocha — and how you can brew the best cup of coffee with quick and easy steps.
5 lessons
5(3)
Content by EdApp

Allergies and Food Intolerance in Restaurants

In this course, you will learn about the difference between food allergies and food intolerance, as well as the key roles kitchen staff, wait staff, and management play in the prevention of food allergy and food intolerance prevention in a hospitality setting.
5 lessons
4.9(12)
Content by EdApp

Opening and Closing Our Restaurant

Opening and closing a restaurant is tough! We're here to help you learn the steps and process, so we can do it the most efficiently and thoroughly.
3 lessons
4.9(9)
sponsored

Die Bar der Zukunft

Du willst deine Bar nachhaltig und verantwortungsvoll gestalten? Dann starte mit in die Zukunft! Das Training "Bar der Zukunft" wurde gemeinsam von Pernod Ricard, Trash Tiki und der Sustainable Restaurant Association entwickelt und macht die Barkeeper-Community mit der Barwelt von morgen vertraut. Es deckt alle Aspekte der Nachhaltigkeit und Verantwortung ab, von der Verwendung frischer Zutaten über den verantwortungsvollen Service von Alkohol bis hin zum Abfallmanagement und orientiert sich direkt an den Sustainable Development Goals (SDGs). Die Module basieren auf vier Säulen (Zutaten, Service, Bar, Personal) und helfen dir in eine nachhaltige, grüne und integrative Zukunft zu starten.
13 lessons
4.9(7)
Content by EdApp

Building a Customer-Focused Culture

A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.
3 lessons
4.8(9)
Content by EdApp

Building and Maintaining Trust

Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.
4 lessons
4.8(20)
Content by Dr. PY Lum

Helping Others to Develop

Helping Others to Develop is about capturing important daily moments to help our people to develop. In this course, there are three modules, namely Feedback, Feedforward, and Development Conversation. Together they form a highly effective way for learning and development. In each module, you will be introduced to the what’s, why’s, and how’s of these three critical skills for developing your people.
3 lessons
4.8(4)
Content by EdApp

Managing Difficult Conversations

Whether you're managing a remote team online or a group of employees in an in-office environment, difficult conversations may occur between colleagues or the people that you lead from time to time. This course covers the importance of having difficult conversations with your team, and how everyone including leaders can handle these kinds of conversations -- we also included some tips on how to give negative feedback effectively, and how to deliver an authentic apology to your clients.
6 lessons
4.7(7)

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