Effective Date: October 2018
“Personal Data” means personally identifiable data, including without limitation, names, email addresses, phone numbers, or any other non-public identifying information about individuals as provided under applicable privacy laws or regulations. Data Protection Laws means all laws and regulation, including laws and regulations of the European Union (“EU”) and the European Economic Area (“EEA”) and their member states, Switzerland and the United Kingdom, applicable to the processing of Personal Data and including the EU General Data Protection Regulation 2016/679 (“GDPR”).
- Visitors/subscribers to www.edapp.com
- Natural persons contacting us through the website or via email
- Subscribers to our newsletter(s)
- Users signing in to use our Service on Ed LMS Admin
- Users signing in to use our Service on the IOS / Android App
- Users signing in to attend and/or watch webinars
This list is not exhaustive and this Policy may apply to others.
Information Collection and Use In order to utilise our Service, we may ask you to provide us with certain personally identifiable information, including but not limited to first name, last name and email address. In certain situations, we may also ask for demographic data about you such as your age, gender, country and preferred language. You may have the ability to provide a variety of information during your interactions with EdApp and the Ed LMS, such as polls or surveys you choose to participate in, emails or newsletters you sign up to receive. EdApp or third parties acting on our behalf receive data from you whenever you provide us with any of this type of information. The information that we request will be retained by us and used as described in this Policy. How we use your information EdApp may use the information that we collect about you to:
- Facilitate account creation and login process and deliver our Service to you
- Provide customer support to you
- Analyse how our Service is being used
- Communicate with you
- Verify your eligibility to participate in offers
- Protect the integrity of our systems and Software
- To enforce legal rights
- Otherwise operate our business
- Amazon Web Service
- Mongodb Atlas
- New Relic
Analytics and Measurement:
- Google Analytics
- Content Selection, Delivery and Reporting:
- LinkedIn Insight
These third parties will access your information only to perform tasks on our behalf in compliance with this Policy.
Cookies are files with a small amount of data that are commonly-used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device's internal memory.
We value your trust in providing us your Personal Data, thus we are striving to use reasonable means of protecting it that includes appropriate technical and organizational security measures designed to protect the security of any Personal Data we store and process. Due to the inherent nature of the Internet, we cannot guarantee that Internet is 100% secure. Although we will do our best to protect your Personal Data, the transmission of information to and from the Ed LMS is at your own risk, therefore we advise you to only access the Ed LMS through a secure environment.
We will only keep your Personal Data for as long as it is necessary for the purposes set out in this Policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). When we have no ongoing legitimate business need to process your Personal Information, we will either delete or anonymise it.
Communications We may send you service and administrative emails from time to time. We may also contact you to inform you of changes to our Service, our Service offerings, and important Service related notices, such as security and fraud notices. These emails and messages are considered part of the Service and you may not opt-out of them. In addition, we sometimes send emails about new product features or other news about EdApp. You can opt out of these at any time.
Here, we have summarised the rights that you have under data protection law. Some of the rights are complex, and not all of the details have been included in our summaries. Accordingly, you should read the relevant laws and guidance from the regulatory authorities for a full explanation of these rights.
Your principal rights under data protection law are:
- the right to access
- the right to rectification
- the right to erasure
- the right to restrict processing
- the right to object to processing
- the right to data portability
- the right to complain to a supervisory authority; and
- the right to withdraw consent.
You have the right to confirmation as to whether or not we process your Personal Data. If we do process your information, you may request confirmation of the purpose of the processing, the categories of Personal Data concerned and the recipients of the Personal Data.
You have the right to have any inaccurate Personal Data about you rectified and, taking into account the purposes of the processing, to have any incomplete data about you completed.
In some circumstances you have the right to the erasure of your Personal Data without undue delay. However, there are certain exclusions of the right to erasure. The general exclusions include where processing is necessary:
- for exercising the right of freedom of expression and information
- for compliance with a legal obligation
- for the establishment, exercise or defence of legal claims
In some circumstances you have the right to restrict the processing of your Personal Data. These circumstances are:
- you contest the accuracy of the Personal Data
- processing is unlawful but you oppose erasure
- we no longer need your data for the purposes of our processing, but require the data for the establishment, exercise or defence of legal claims
Where processing has been restricted on this basis, we may continue to store your Personal Data. However, we will only otherwise process it: with your consent; for the establishment, exercise or defence of legal claims; for the protection of the rights of another natural or legal person; or for reasons of important public interest.
You have the right to object to our processing of your Personal Data on grounds relating to your particular situation, but only to the extent that the legal basis for the processing is that the processing is necessary for:
- the performance of a task carried out in the public interest or in the exercise of any official authority vested in us; or
the purposes of the legitimate interests pursued by us or by a third party.
If you make such an objection, we will cease to process your Personal Data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing is for the establishment, exercise or defence of legal claims.
You have the right to object to our processing of your Personal Data for direct marketing purposes. If you make such an objection, we will cease to process your Personal Data for this purpose.
You may exercise any of your rights in relation to your Personal Data by written notice to us to email@example.com.
Data Transfers (for EEA users)
To the extent that any Personal Data is provided to third parties outside the EEA, or who will access the information from outside the EEA, EdApp shall ensure that the level of security put in place will comply with GDPR, including the standard Contractual Clauses approved by the European Commission or the EU/US Privacy Shield.
Ed LMS servers are located in Australia and United States. Unless specified otherwise by agreement, consent, or legal requirements, EdApp may process your Personal Data on servers located outside your country of residence, including outside the EEA. The principal location for data uploaded to Ed LMS is a datacenter in Australia operated by a third-party cloud hosting provider, Amazon Web Services ("AWS"). AWS is a participant in the EU/US Privacy Shield, under which transfers of Personal Data to the U.S. are authorised. For performance reasons, your Personal Data and other content uploaded to the Ed LMS may be cached and served from servers that are closer to your location.
If you consider that our processing of your Personal Data infringes data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection. You may do so in the EU member state of your habitual residence, your place of work or the place of the alleged infringement. Please send your written notice to firstname.lastname@example.org.