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Content by EdApp

Getting Started with Microsoft Excel

Microsoft Excel is a spreadsheet tool for storing, organising, and analysing data. From tracking your expenses to preparing an invoice, Microsoft Excel has made it simple to work with various types of information. Help yourself excel with Excel by taking this course!
3 lessons
4.5(20)
in partnership

Training of Trainers

Do you want to become a trainer or are you already a trainer and want to improve your skills? This is the place to start. We will navigate you through the fundamentals of learning, training design, and group facilitation. Throughout the course, you will find self-reflection questions, mini scenario exercises, and inspiring examples. If you want to make a real impact on your participants, start here!
20 lessons
4.5(90)
Content by EdApp

Mental Health & Resiliency in Aged Care Facilities

Studies show that healthcare workers who never underwent mental health training scored low on resiliency in the face of unexpected events, workplace violence, and personal crises. Using the "Resistance, Resiliency, and Recovery" model, this course will help you develop your mental health awareness and foster emotional resiliency by providing you insights about the mental health risks you may encounter at work, evidence-based coping strategies, and proactive preventive measures to aid you in self-regulation.
4 lessons
4.4(20)
Content by EdApp

Making Espresso-based Drinks

Making an espresso-based drink is one of the most crucial skills you need to master as a barista. This course will take you through the five most popular espresso-based drinks — from cappuccino, americano, macchiato to cafe latte and mocha — and how you can brew the best cup of coffee with quick and easy steps.
5 lessons
4.3(6)
Content by EdApp

Dealing with difficult customers

Learn best practices for when dealing with customers' and guests' problems.
4 lessons
4.8(52)
Content by EdApp

Teamwork in the Hospitality Industry

By embracing teamwork, you will not only improve your own working experience, but also that of your co-workers. The hospitality industry is diverse, with many people playing different roles in different environments. Let’s look at how you can improve your teamwork skills.
4 lessons
4.8(28)
in partnership

The Bar World of Tomorrow

Raise the bar: Bringing you into the future sustainably, humanely and responsibly.   This training course, developed in collaboration with Pernod Ricard, Trash Tiki and the Sustainable Restaurant Association, focuses on key learnings that the bartending community can use to prepare for the future of the industry. It covers all aspects of sustainability and responsibility from fresh ingredient use tothe responsible serving of alcoholic beverages to waste management and is directly aligned with the Sustainable Development Goals (SDGs). The modules are based on four pillars (ingredients, service, bar and staff), helping to rebuild for a greener, more responsible and inclusive tomorrow. This course is also available in English, Simplified Chinese, Spanish, Portuguese, Russian, Polish and French. Accessible from the Pernod Ricard section of the EdApp Content Library.
14 lessons
4.7(500)
Content by EdApp

Spirits, Beer, and Wine

In this course, you will learn about the differences between the most popular types of alcoholic beverages, including proper serving practices.
5 lessons
4.7(56)

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