Core competency training is training activities that will either teach or improve a particular group of skills or attributes that employees can use to carry out their work more effectively. This blog will outline 20 core competency courses from various industries. Luckily for you, these are all in one place, the EdApp platform.
1. Effective Communication
As humans, communication comes naturally, but not everyone knows how to communicate effectively. For a lot of people, this requires practice. The Effective Communication course from EdApp goes through how anyone can improve their communication skills.
2. Time Management
For anyone involved in sales, the saying that goes “time is money” couldn’t be truer. Unfortunately, not everyone is completely organized and manages their time effectively in sales, and this could mean many missed opportunities for these people. The Sales Professionals’ Guide to Time Management by EdApp will help sales team members effectively manage their time.
3. Team Leadership
A lot of companies in various industries use different teams in their departments. EdApp’s Stepping into Team Leadership course teaches strategies on how to work well on teams and also how to effectively lead a team. Team members will perform better when the teams are led by competent leaders who understand their perspectives and provide clear responsibilities. This course will help you to develop these leadership qualities.
4. Team Player
How to be a Team Player is an EdApp course that teaches employees how to be team players and not just effective lone wolves. The course focuses on being a team player in the retail industry. Workers who take the course will learn how to handle interruptions while working and, most importantly, how to effectively communicate what’s on their minds with the rest of your team.
Oftentimes you will hear the phrase “put yourself in the customer’s shoes,” but it is not often that you are told that leaders should try to put themselves in their employee’s shoes. This is a course that teaches leaders how to build empathy by making their employees feel understood. Leaders will learn how to make empathy a part of the collaboration process, which will, in turn, improve teams.
6. Food Safety
In the hospitality industry, food hygiene is one of the most important competencies. This course teaches about the FDA Food Code and the five key public health interventions expected from foodservice providers. Because the specific food safety standards vary, the course focuses on the Food and Drug Food code of 2017.
If you work in the construction industry, you may encounter many situations in which you need to implement proper fall protection plans. This course provides information on the Personal Fall Arrest System, how to select the right system, how to utilize that system, how to inspect it, and how to maintain and clean the system.
8. Job site clean-up
Another core competency in the construction industry is how to clean the work area. This course will teach the most efficient and effective ways that a construction worker can get to the job site clean before, during, and after use.
9. Alcohol safety
Hospitality service members such as bartenders, sommeliers, and waiters can use the course to learn about the responsible service of alcohol. The course teaches how to clean and sanitize utensils and cutleries. It also teaches how to work with difficult customers. As an added bonus, the liquor laws for the US, Australia, and the UK are also taught.
10. Clean and Hygienic
Whether you work in construction, hospitality, or pretty much any industry that requires you to do some cleaning, this is a course that will help you develop clean and hygienic competency skills. The course outlines how to choose the correct chemicals to clean in all situations.
The hospitality industry is one that emphasizes the need to be sanitary. This course teaches proper practices for servicing and cleaning private areas, public areas restrooms. If you would like your workers to demonstrate your company’s commitment to better customer service and good hygiene, you should have them enroll in this course.
12. Social Media and Electronic Communication
If you want a course that’s going to help you keep up with changing the way the world currently communicates, this is the course you need. This course is geared towards improving communication via social media in the retail industry by teaching effective social media engagement strategies.
13. Advanced Negotiation
Negotiation is a core skill that is beneficial in almost any industry, but this course further teaches strategies for more advanced negotiators. The course will train your employees on the processes, implementation, information sharing, and correlations, which all are vital characteristics for successful negotiations.
For employees, marketers, and business owners who would like to optimize their company’s websites, this course is just right for you. Learners will learn a 5-point SEO (Search Engine Optimization) action plan that can be used as a guide when strategizing.
15. Task Creation and Management
In the retail and manufacturing industries, you need to know the best ways to create and manage the many tasks that are assigned. This course teaches how to mark tasks as complete, how to assign tasks, and more. After completing the course, task management will be a lot easier.
16. Welding Safety
This welding safety course can help construction professionals develop an important core competency. The course focuses on the fundamentals of welding, the risks involved in doing this job, and the best ways to protect themselves against the risks involved in welding.
17. Scaffold Safety
It is almost a given that if you work in the construction industry, you’re going to work on scaffolding. This means that this core competency is of utmost importance. This course aims to prevent scaffold-related accidents such as slipping, getting hit by falling objects, or non-sturdy support.
18. Driver Safety
This driver safety course is very useful to those in the transport and Logistics Industries. An employee who goes through the course will learn how to reduce the risks of road accidents.
19. Stress management in leadership
If you would like your team leaders and managers to learn how to identify triggers of stress and then apply practical ways to deal with their stress, this is a course that you should enroll them in.
20. Active Listening in Sales
In the industry of sales, letting your clients and customers know that you are listening to what they have to say is very important. The scores will teach you and your employees how to develop better listening skills to, in turn, boost your sales strategy.