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Free Receptionist Training Manual Template and Mobile Courses

We've rounded up the most effective receptionist training manual samples for you to preview. Discover how to turn these into great courses or use our ready-made library to train your team.

Turn a receptionist training manual template into sleek, interactive lessons within minutes for free!

Make your receptionist training accessible for everyone through our powerful mobile app. You can turn a pdf training manual into EdApp courses easily using our course creation tool. Otherwise, use our library of free editable courses to deploy to your team instantly.

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Receptionist microlearning courses

Building a Customer-Focused Culture

A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.
3 lessons
4.8(6)

HIPAA Compliance Training

This HIPAA training content teaches the most paramount skills for clear communication on regulations, enabling access to skills such as best practices in HIPAA compliance scenarios, threats and remedies, as well as privacy, breach and security rules. (Please note this course is often misspelled as HIPPA)
15 lessons
4.5(266)

Call Center Customer Service

Let's explore the basics of Customer Service in a Call Centre environment Intended audience: Workers new to a call centre role
5 lessons
4.6(49)

Creating a Positive Customer Experience

This course is an overview of how to create a positive customer experience by providing a great customer service in the retail industry. This emphasises the role customer service plays in a customer's overall experience with a brand. It talks about qualities of a good customer service, ways to create good first impressions, ways to effectively interact with customers through small talks, and engaging them by using the power of smile, showing empathy, etc.
4 lessons
4.6(93)

Receptionist Training Manual PDF files

A Customizable Front Desk Resource Manual

A Customizable Front Desk Resource Manual

As An Office Manager, You'll Want Your Front Desk Staff To Be Organized And Focused On Daily, Weekly, And Monthly Goals

Trainee Competency Manual: Front Office

Trainee Competency Manual: Front Office

Trainee Competency Manual – Front Office. 1. Tables Staff And Management In The Front Office And Other Departments Are Treated In A Helpful And Written: Memos, Reports, Letters, Messages, Standards Of Performance, Training Schedules.

Front Office Fundamentals

Front Office Fundamentals

Front Office / Receptionist Training & Learning Guide Manual You Need To Relate To The Patient, Create A Bond, And Share With Them Based Upon Their Personality

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