EdApp by SafetyCulture
Free Course

Guest Service in Hospitality and Tourism

By EdApp
4 Lessons
4.6(340)
Deploy to team
Guest Service in Hospitality and Tourism Lessons

The full course includes

  1. Customer Service Skills
  2. Greeting Guests
  3. Responding to Complaints
  4. Sources

Follow the interactions on each screen or click the arrows to navigate between lesson slides.

Course author

EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.


Mobile first training
Gamified experience
Editable content
Course overview

A guide to having excellent customer service skills in the hospitality industry. This course is ‘Industry Approved’ since it’s been built in collaboration with industry experts at SafetyCulture to meet your operational needs.

The full course includes
  1. Customer Service Skills
  2. Greeting Guests
  3. Responding to Complaints
  4. Sources

Course Rating

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