EdApp by SafetyCulture
Free Course

Building a Customer-Focused Culture

By EdApp
3 Lessons
4.4(33)
Deploy to team
Building a Customer-Focused Culture Lessons

The full course includes

  1. What Customer Focus Truly Means
  2. Understanding Buying Habits Through a Customer-Focused Mindset
  3. Delivering Customers Through Customer-Focused Behavior

Follow the interactions on each screen or click the arrows to navigate between lesson slides.

Course author

EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.


Mobile first training
Gamified experience
Editable content
Course overview

A customer-focused approach places the customer at the centre of all your sales initiatives. In this course, we dive deep into the essence of customer focus and learn how you can encourage a customer-focused approach in your company through mindset and behaviour.

The full course includes
  1. What Customer Focus Truly Means
  2. Understanding Buying Habits Through a Customer-Focused Mindset
  3. Delivering Customers Through Customer-Focused Behavior

Course Rating

It was simplified and insightful with good caveat on customer experience.

Very informative and interesting

good lessons for skill improvement

Useful content

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