This course is free and editable. Yours to re-brand and tailor to your needs!
This course aims to provide policies and procedures that can aid in the safety of front desk personnel, their coworkers, and their community.
This course aims to provide policies and procedures that can aid in the safety of front desk personnel, their coworkers, and their community.
Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.
This course is free and completely editable. Update the text, add your own slides or re-brand the entire course — with our no-code authoring tool, the sky’s the limit!
Follow the interactions on each screen or click the arrows to navigate between lesson slides.
Front Desk Safety Course - Lesson Excerpt
LESSON 1 SECURITY MEASURES IN THE FACILITY
Majority of workplace security incidents can be prevented or mitigated by being prepared.
In this lesson, we provide recommendations on how to prepare for security incidents at work. Some of which may involve management assistance and resources, while others will require** your commitment to implementing the policies**.
Surveillance and Monitoring System Closed-Circuit Television (CCTV) technology and cost have dramatically improved in recent years. Cameras are decreasing in size while improving image quality, recording capacity, and even online connectivity.
It is a powerful deterrent to crime and may substantially aid in any future investigations. However, unless it is closely watched by security, it seldom deters those who intend to conduct violence.
Location placement can be assisted by installation providers, but should include the entrance, front desk, and access to the staff area.
To prevent security incidents, which should be considered when designing or remodeling a front desk lobby? Select all correct answers
Front Desk Safety Course - Lesson Excerpt
LESSON 2 POLICIES AND PROCEDURES FOR SECURITY
Being prepared also entails having policies and procedures in place to protect you from visitors and members of the general public.
Specific policies and procedures for the safety of front desk personnel may vary per industry, but there are some that are universal. In this lesson, we'll go through some of them.
Which of the following guests should be permitted to enter the facility? The facility can provide a visitor ID (badges, clips, stickers, or other items) to be able to identify non-employees in a large workforce.
Which of the following guests should be permitted to enter the facility? The facility can provide a visitor ID (badges, clips, stickers, or other items) to be able to identify non-employees in a large workforce.
Which of the following guests should be permitted to enter the facility? The facility can provide a visitor ID (badges, clips, stickers, or other items) to be able to identify non-employees in a large workforce.
Which of the following guests should be permitted to enter the facility? The facility can provide a visitor ID (badges, clips, stickers, or other items) to be able to identify non-employees in a large workforce.
LET'S REVIEW! FRONT DESK SAFETY In this course, you have learned the fundamental conditions that must be met in order to assure your safety and the safety of the community. We have discussed that security measures at the facility include planning front desk layout strategically, developing an access control system, and implementing a surveillance and monitoring system. We have also tackled the importance of setting policies and procedures in accepting visitors, handling banned individuals, and monitoring incidents. These security measures, if implemented correctly and effectively, can help in the continual endeavor to improve security.
EdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.
Course rating
very good
Very nice course
This lesson is good for everyone who is trying to be front desk office