10 Email etiquette training and best practices for corporate employees
We’ve listed the best email etiquette training for corporate communications for all employees. The courses will include the basic dos and don'ts, email best practices, email marketing, campaign strategies, professional tone, and more.
Email etiquette training #1
Email Campaigns and Strategies
SC Training (formerly EdApp)’s email etiquette training course tackles more than just etiquette but the important topics surrounding emails. This includes marketing tools, email writing techniques, email list management, and email personalization.
Aside from writing great emails, learning how to strategize and create campaigns around email communication will help your team earn the confidence of clients and customers.
Cost: Free
Created by SC Training (formerly EdApp)
Scope: email marketing, writing effective work emails, managing email lists, email personalization
Email etiquette training #2
Effective E-mail Communication
Effective Email Communication by SC Training (formerly EdApp) explores the why, what, when, and how of professional emailing. In each lesson, your learners will understand the importance of proper email practices, email etiquette at work, email features, recipients, audiences, and professional email etiquette. There are also a lot of practical tips on writing, like a lesson on the 7 Cs of Effective Writing.
Cost: Free
Created by SC Training (formerly EdApp)
Scope: importance of email etiquette, parts of an email, audiences, recipients, 7 Cs of Effective Writing
Email etiquette training #3
Writing Better E-Mails
Writing great emails is inseparable from writing etiquette, so this elearning training course by Alison focuses on mastering business email communication. Your teams will learn how to outline meaningful and concise messages, understand the qualities of a good email, learn the correct ways to address people, and so much more.
Cost: Free
Created by Alison
Scope: importance of writing effective emails, outlining messages, inbox management, addressing people in email, the legality of emails, qualities of a good email, email signatures, types of email writing, safe emailing, confidentiality
Email etiquette training #4
Write Professional Emails in English
One of the best ways to improve email writing and etiquette is to learn how to write English well. Great English is polite and professional, so it’s always a great way to start becoming more confident in writing. This training program by Coursera will tackle topics like tone analysis, formality levels, effective subject lines, and more.
Cost: Free
Created by Coursera
Scope: writing professional emails in English, email formats, subject lines, effective email text, common email errors, tone and formality, cultural considerations in emails, powerful business emails
Email etiquette training #5
Communication in Project Management
Clients, customers, and stakeholders aren’t the only thing people your teams email at work. They also often correspond with other team members and collaborators, especially on projects. This communication course gives an introduction to effective communication in project management which will teach your learners everything from effective writing to collaborative communication.
Cost: Free
Created by SC Training (formerly EdApp)
Scope: introduction to communication, effective writing, collaboration in the project team, delegation
Email etiquette training #6
Email Marketing Course
HubSpot Academy has a comprehensive course on all things email marketing. Teach your teams the fundamentals of email marketing, contact management, writing high-performing emails, and more. Equipping your learners with the practical application of emails is also a big part of etiquette training.
Cost: Free
Created by HubSpot Academy
Scope: basics of email marketing, contact management, high-performance email, email deliverability, outlining emails, marketing email analysis, developing lead relationships
Email etiquette training #7
Effective Communication
Another great way to learn email etiquette is to learn communication etiquette in general. This microlearning course by SC Training (formerly EdApp) is all about relearning, understanding, and building on your learners’ communication skills. The topics included in this training are ways to practice effective communication, speaking effectively and professionally, and mastering virtual communication in all forms.
Cost: Free
Created by SC Training (formerly EdApp)
Scope: revamping communication skills, effective public speaking, virtual communication
Email etiquette training #8
Business Writing Skills: Successful Emails
This instructor-led business writing course focuses on the key aspects of great emails, which of course includes etiquette. Topics in the training course include email etiquette for business, purpose and audience, communication style best practices, understanding credibility through clear writing, and more. This course is expansive and specific and has everything your teams need to build confident, professional emails.
Cost: Free
Created by SkillPath
Scope: writing with purpose, role of email at work, outlining emails, polishing grammar and punctuation, writing process, troubleshooting, and proofreading
Email etiquette training #9
Email Marketing
The London School of Digital Marketing has a globally recognized and industry-validated email course on the power of email marketing. This course is comprehensive and covers email topics even beyond etiquette.
Your teams will learn email strategy development, email marketing processes, inbound and outbound methods, email subscriber management, email service provider, email laws and guidelines and more.
Cost: 495 EUR
Created by London School of Digital Marketing
Scope: email marketing best practices, designing emails, email copywriting, growth strategy, developing email strategies, subscriber management, email data management
Email etiquette training #10
Social Media and Electronic Communication
Email etiquette these days is relevant in all forms of digital and electronic communication. So if you want to learn email etiquette, it’s also important to learn social media and online etiquette.
This training program by SC Training (formerly EdApp) covers social media in retail, social media engagement, virtual customer care, and the basics of social media etiquette. SC Training (formerly EdApp) courses are packed with interactive media and gamified learning examples to make learning so much more accessible and enjoyable.
Cost: Free
Created by SC Training (formerly EdApp)
Scope: Social media in retail, strategies for social media engagement, social media customer care, social media etiquette
Written communication has evolved rapidly over the past few decades thanks to digital technology. Chats, forums, and even comment sections have changed the way we communicate via text, which means that email correspondence is as important as ever. Learning how to professionally communicate through email shows your teams have the confidence, skills, and knowledge to get work done.
Effective emails are free of grammatical errors, written with confidence, and concise. It’s much easier than it seems, especially with the right kind of training.
What is email etiquette training?
Email etiquette training covers everything from forming powerful sentences, creating clear subject lines, proofreading content, understanding recipients, and writing impressionable messages.
And because digital communication has advanced, it’s also important to learn about communication outside of emailing for example social media communication, freelance writing in English, email campaigns, email marketing, and more.
Why is email etiquette important?
No one wants to work with a person, team, or company that can’t communicate clearly and concisely. Practicing email etiquette and best practices creates strong impressions and eventually lasting relationships with stakeholders of your organization.
Email etiquette also aims to make communication easier and more comfortable, making sure your teams leave a good impression in their interactions. Practicing clear communication means the workflow, transactions, and process will move smoothly and efficiently.
Gain trust and boost customer confidence from emails through effective email etiquette training
Train teams of highly skilled communicators with email etiquette training. Watch as clients, customers, and stakeholders gain confidence in your teams that communicate comfortably, clearly, and concisely. Well-written emails speak volumes about one’s work ethic and career attitude, so make sure your teams can make lasting impressions.
This list of elearning courses we’ve compiled will tackle all the important etiquette topics like professional writing, email strategies, electronic communication, and more. Teach your teams to write with confidence with these courses today!