EdApp by SafetyCulture

Business Operator
FREE

By EdApp
8 Lessons
4.4(13)
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About this course

Explore throughout this course how a business operator generates profits consistently in line with company targets.

From the author

Explore throughout this course how a business operator generates profits consistently in line with company targets. The eight part course guides learners through the ins and outs of running a business smoothly and successfully. If you want to know the exclusive tips successful companies utilise, this course is for you.

What you will learn

  • Set Direction and Plan
  • Master the Economics of the Business
  • Strong at Issue and Risk Management
  • Hold People Accountable
  • Operational Follow Through
  • Keep Things Simple

Business Operator Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. Introduction
  2. Master the Economics of the Business
  3. Set Direction and Plan
  4. Keep Things Simple
  5. Operational Follow Through
  6. Hold People Accountable
  7. Strong at Issue and Risk Management
  8. Review

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Follow the interactions on each screen or click the arrows to navigate between lesson slides.

Business Operator course excerpts

Introduction

Learn the set of skills and behaviors that a business operator has

Business Operator Course - Lesson Excerpt

Business operators generate profits consistently in line with company targets.

They master the economics of the business to continuously improve bottom-line results.

They know how to set a direction, plan, and budget to achieve company vision and goals.

Business operators need an operational flow to ensure profitable growth.

Master the Economics of the Business

Learn how mastering the economics of business can continuously improve bottom line results

Business Operator Course - Lesson Excerpt

Ways of Thinking What should business operators consider?

They need to understand how they make money and how they can continue to.

They should be able to read and analyze financial reports.

Make sure they fully focus on growthful capabilities.

Why should you build a feedback system?

Ways of Learning

Ask other leaders whose work is highly profitable, to share some of their financial management secrets.

Ask a finance expert to walk you through financial reports and request insight on managing profits.

Review some of the readings to develop an understanding of basic financial concepts.

Set Direction and Plan

Learn how to set a direction plan to reach your goals.

Business Operator Course - Lesson Excerpt

Plan and budget to achieve company goals

Ways of Thinking

Be clear on what you want to become and how to get there.

Use detailed planning to prevent problems or minimize risks

Follow up with everyone on the project's progress

Ways of Learning

Talk to several leaders and ask for useful information when implementing their objectives

Prepare an implementation plan, with a detailed breakdown of tasks.

Include a communication plan to constantly keep company staff informed

Set up procedures for receiving regular updates about progress against the implementation plan

Keep Things Simple

Always keeps things simple and do not complicate them.

Business Operator Course - Lesson Excerpt

Keep Things Simple

When a new solution is needed, hold a brainstorming session with your team.

Generate ideas about alternative approaches.

When you have selected a solution, ask colleagues from other groups to review the planned solution.

Operational Follow Through

Learn to ensure profitable growth, and leverage all assets and capabilities available.

Business Operator Course - Lesson Excerpt

** Operational Follow Through**

Ways of Thinking

Action Plan Creating value depends on executing a well-conceived plan

High Expectations Create expectations for each person and follow up with them to ensure that they are on track.

Predict Potential Issues As long as work is progressing as planned, don't intervene

When work is not progressing according to the original plan What should you do?

Hold regular meetings to review progress against the plan and identify ways to cope with emerging issues.

Ask team members to provide regular and brief status reports.

Describe targets achieved and planned for the next month and potential issues that might occur

Set weekly times to follow up with team members to learn about progress on their assigned tasks.

Hold People Accountable

Discover how a business operator holds people accountable for high standards of quality work.

Business Operator Course - Lesson Excerpt

Identify Metrics Track performance using clear tasks and measurable goals.

Business operators commit to high levels of client service and tolerate nothing else.

They want the quality of work performed for clients to be consistently high.

Ways of Acting

Meet with your team to discuss and clarify yearly goals and targets.

Prepare a detailed target schedule and review it with the team.

Select a method to keep everyone informed about the target's progress. (e.g. regular meetings)

Provide frequent feedback about the progress of yearly goals to be achieved.

Complete this sentence: When your organization's targets change

Strong at Issue and Risk Management

Understand how business operators manage risks

Business Operator Course - Lesson Excerpt

Strong at Issue and Risk Management

Respect and appreciate other people's feelings even if you diagree

Review

March past what you have learned in all the previous lessons.

Business Operator Course - Lesson Excerpt

Business Operator

When work is not progressing according to the original plan What should you do?

Course media gallery

Business Operator

EdApp

EdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.

Course rating

Holding employees responsible for quality work

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