How to Develop Strong Working Relationships FREE
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About this course
Understand how high-performance individuals should build and enhance relationships
How to Develop Strong Working Relationships Lessons
Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.
- Introduction
- Develop Strong Relationships
- Maintain Trust
- Communicate Effectively
- Value Differences
- Learn & Practice
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How to Develop Strong Working Relationships course excerpts
Introduction
Introducing the content of the courseHow to Develop Strong Working Relationships Course - Lesson Excerpt
How to Build and Enhance Relationships
Human Beings are Social Creatures They are naturally social creatures who crave positive interaction
Video
Develop Strong Relationships
Recognizing methods to develop a strong long-term relationshipHow to Develop Strong Working Relationships Course - Lesson Excerpt
Developing a Strong Working Relationship
How can you achieve strong long-term relationships? Swipe up to learn the four key steps
Envision Form a detailed vision of a strong working relationship with clients
Check Contact clients to see how they describe the relationship they want with you
Revise Take it into consideration and share with team members
Develop Develop a plan to achieve the desired relationship with clients
Maintain Trust
Identifying efficient methods to maintain trust in working relationshipsHow to Develop Strong Working Relationships Course - Lesson Excerpt
Build and Maintain Trust Trust is the foundation of every good relationship
Video
T-R-U-S-T The 5 elements of trust
Transparent Showing accountability through communication
Respect Do to others as you would have them do to you.
Unite A team that struggles and succeeds together is a team that trusts each other
Show Show others that you truly value them as a person and not just as an employee
Thankful Showing appreciation creates a positive impact on employee engagement
Which acts break trust? You can choose more than two options
Communicate Effectively
Evaluating effective communication methods within the workplaceHow to Develop Strong Working Relationships Course - Lesson Excerpt
Work Openly with Clients Effective communication inspires a good working relationship
The 5 A's Five steps to repair relationship fall-outs
Admit Understand the issue, remain non-defensive and admit personal responsibility
Apologize Express appropriate sorrow for the client's poor experience, and your intent to repair it
Action Agree with the client on the course of action and thank them for their understanding
Amend Go beyond the required action to make any personal amends to repair the relationship
Attend Follow up to check satisfaction and ask for feedback
Value Differences
Understanding the importance of respected different perspectivesHow to Develop Strong Working Relationships Course - Lesson Excerpt
** Have a Different Perspective Yet Maintain Respect**
Video
Learn & Practice
Displaying practices that develop and enhance relationshipsHow to Develop Strong Working Relationships Course - Lesson Excerpt
Practices that can achieve a strong relationship
Practices to maintain a strong relationship
Introduce yourself Greet everyone with attention and warmth
Map out your actions
Consider how you handle situations Experiment with your approach in delivering your point of view
Ask for feedback Request anonymous feedback about specific behaviors of yours, that effect building trust
What can affect building a relationship with you? Select two answers
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How to Develop Strong Working Relationships
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Course rating
This course helped me see thins from a better point of view.
it was a great experience
understand how to build the strong relationship at work
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