Top 12 AI tools for business in 2024

Artificial intelligence (AI) has become essential to modern businesses because of its transformative impact on management, customer engagement, and strategic planning. With an AI tool, you’ll be able to streamline workflows, improve decision-making, and improve customer experiences.

In this article, you’ll find some of the best AI tools for business in workplace training, task automation, data analytics, and more. But before that, let’s take a look at how advanced technology can impact your business.

What are the benefits of AI tools for businesses?

There are plenty of reasons companies are now using artificial intelligence in their day-to-day operations. Specifically, AI tools can benefit your business by:

• Automating repetitive and time-consuming tasks to boost overall operational efficiency.
• Analyzing large volumes of data to generate actionable insights and decisions based on data patterns, trends, and predictions.
• Improving customer experiences with instant assistance and tailored interactions.
• Generating insights that can lead to new product development and optimized strategies.
• Conducting predictive analysis for future trends, customer behaviors, and market shifts.

You can also take advantage of available AI-powered tools and incorporate them into daily tasks like course creation for employee training, business writing, lead generation, sales insights, and customer support.

1. EdApp’s AI Create (for course creation)

Every company’s success starts with its employees, so it’s only right to give them the best possible training experiences. But to do this effectively, you’ll need to have quality training materials, content, and resources, which can be challenging to create from scratch. EdApp’s AI Create tool helps with that.

With AI Create, you won’t have to sit through long hours of building one course or spend time staring at the screen and worrying about what your lesson content should look like. It even saves you the trouble of switching back and forth between ChatGPT and your LMS. You’ll have the power to do it all on one platform.

Simply type in your topic or share a link, click the create button, and wait a few seconds for the AI tool to finish generating your course. Then, you’ll have your module packed with relevant content and interactive slides ready to share with your teams.

EdApp also lets you enhance your AI-generated course and make it more engaging and appealing. You can customize your course based on your company’s brand using EdApp’s smart Creator Tool.

Plus, you can add short quizzes in between your lessons with the platform’s AI quiz generation tool. It gives you relevant questions that you can use to test your employees on what they’ve learned. 

The best thing? Not only can you do all these tasks without breaking a sweat, but you can also do them without breaking the bank. AI Create is absolutely free, making EdApp one of the best artificial intelligence learning apps and training software today.

Cost: Free (up to 10 users)

Key features:

• AI-powered course creator
• AI lesson generator
• AI quiz maker tool
• Intuitive authoring tool

Start using the best AI tool for business training! Sign up with EdApp for free.

2. EdApp’s AI Translation Tool (for course translation)

If you’re training global teams, it’s a great idea to pair EdApp’s AI course creator with its AI Translation Tool. With one of the best AI platforms for training remotely, you can effectively upskill your employees no matter where they’re located. This tool can translate your course into more than 100 languages in a matter of minutes.

To use it, start by downloading the text of an entire course. If you don’t have one, you can explore the platform’s extensive course library which houses thousands of courses ready to be translated. Here, you’ll find training lessons about sales, retail, communication, management, and more.

Once the AI tool has finished translating your course, you can review the content, make changes, and edit it to your liking with the overwrite text feature. Then, you’ll only need to reupload your updated copy and deliver it to your team.

Cost: Free (up to 10 users)

Key features:

• AI-powered translation
• Automation
• Overwrite text feature
• Course library

Sign up for EdApp’s AI Translation Tool for free.

3. Grammarly (for writing)

Another highly effective AI tool for business is Grammarly. It’s a popular writing assistant with advanced features like grammar and spell-check tools that can help enhance the quality of written communication in your organization.

With Grammarly’s business plan, you can make sure your employees produce clear, professional, and error-free content, from their daily emails to their weekly reports. You’ll also be able to maintain writing standards as the AI tool can keep individual content aligned with your company’s knowledge and brand tone.

Other features include access to a centralized dashboard, allowing you to monitor usage and track improvements across your organization.

Cost: Free; paid plans start at 15 USD (for business)

Key features:

• AI grammar and spelling checkers
• AI content generator
• Plagiarism checker

4. Talla (for task automation)

Talla is an AI-powered automation tool designed to transform your business by simplifying routine processes and operational efficiency.

With Talla, you can automate ticketing and support tasks, making it easier to manage customer inquiries and service requests. It also has an AI chatbot that can interact with customers, give quick and accurate responses, and perform other tasks like scheduling appointments. All these translate to faster issue resolution, which is helpful for if you’re looking to streamline your workflow and increase overall workplace productivity.

Cost: Contact for pricing

Key features:

• Task automation
• AI-powered chatbots

5. SocialBee (for social media management)

SocialBee is a robust, AI-powered tool that streamlines social media management for businesses. It centralizes tasks such as content creation, scheduling, publishing, analytics reporting, and social inbox monitoring, all within a single platform.

In just a matter of minutes, SocialBee’s Copilot provides personalized content pillars, a posting calendar, and optimal posting times tailored to your specific needs. It even generates captions you can add to your schedule. For a constant stream of ideas, you can use SocialBee’s AI generator to get social media captions and visuals.

Cost: 14-day free trial; plans start at $29 per month

Key Features:

• AI-generated social media content and strategy
• Content publishing automation
• Performance (Analytics) and inbox monitoring

6. Drift (for lead generation)

Drift is an essential AI tool for businesses in terms of conversation-qualified lead generation. It’s a platform that uses artificial technology to personalize customer experiences through chat, email, and video.

You can integrate its AI-powered chatbot and strategically position it on your website to greet visitors, answer questions, and guide them through their buyer journey. This helps you enhance the lead generation process and boost conversion rates.

And there’s no need to worry when dealing with customers around the world. Drift can quickly translate your messages into another language, saving you the hustle of looking for a translator.

Cost: Contact Drift

Key features:

• AI-driven chatbot
• AI translation

7. Tableau (for data analytics)

For data analysis, you can rely on Tableau’s AI tool, Tableau GPT. It automates complex data processing tasks, allowing you to easily explore meaningful trends and correlations in your data. That means you can accurately extract actionable insights from their data through generative AI.

Tableau also has AI-driven data visualization features that can automatically recognize patterns in datasets and create eye-catching visuals for better presentation. Plus, an AI-powered data preparation tool that can help you clean, transform, and organize data.

Cost: Paid plans start at 75 USD/month (per user)

Key features:

• AI data visualization and preparation
• Generative AI
• Predictive analytics

8. People.ai (for sales insights)

If you’re looking to supercharge your sales insights and strategies, consider using People.ai. It uses advanced technology to give better visibility to your sales processes.

People.ai gets rid of the need for manual data entry by automatically capturing and logging sales activities like emails, calls, meetings, and customer interactions. It also offers a comprehensive view of your sales pipeline, highlighting trends and performance metrics.

Cost: Contact People.ai

Key features:

• AI-driven sales insights
• Task automation

9. MonkeyLearn (for text analysis)

MonkeyLearn is a powerful AI tool for businesses seeking to gain valuable insights from textual data. It specializes in text analysis, which allows you to automate and enhance your understanding of customer feedback, reviews, social media comments, and more. It also analyzes the emotional tone of the text, whether it’s positive, negative, or neutral.

Besides sentiment analysis, MonkeyLearn can also perform categorization, tagging, and entity recognition. This allows you to organize and categorize large volumes of text data for more efficient analysis.

Cost: Contact MonkeyLearn

Key features:

• AI text analysis
• Sentiment analysis
• Automation

10. Aible (for business forecasting)

Aible offers advanced data science solutions to maximize AI for businesses using accurate and actionable business forecasting. With this AI powered tool, you can easily upload historical data related to sales, revenue, or other metrics.

Then, Aible identifies the most relevant variables, develop the model, and generates accurate forecasts, even for complex scenarios. It can also automate the process of building and fine-tuning predictive models.

Cost: Contact Aible

Key features:

• Enterprise generative AI
• Predictive analytics

11. Zendesk AI (for customer service)

Another on our list of artificial intelligence apps is Zendesk, one of the top AI companies popular for its customer relationship management software. Its modern solution, Zendesk AI, integrates AI-driven chatbots and automation to attend to customer inquiries, speed up response times, and facilitate customer experiences. You can implement it on your websites and messaging apps.

The AI platform’s automation features also allow you to direct inquiries to the appropriate support agents. This streamlines ticket management and makes sure that your customers are connected to the right resources.

Cost: Free trial; paid plans start at 25 USD/month (per agent)

Key features:

• Advanced AI bots
• AI insights and suggestions
• Ticket management

12. Mini Course Generator (for quick course creation)

With Mini Course Generator, you can quickly develop and deliver bite-sized courses for your teams with the help of AI. Just like any other top AI tool, simply type in your topic, idea, or prompt, and, just like magic, you'll have a course ready to customize. You can even generate an outline to help your teams with their training curriculums. After building the content you can add images, quizzes, and even more text.

Cost: Free with paid plans

Features:

• AI assistant
• Course customization