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The Power of Empathy Course - Lesson Excerpt
The Power of Empathy
** Habits of Highly Empathic People**
Cultivate curiosity about strangers: Cultivating curiosity requires more than having a brief chat about the weather. Crucially, it tries to understand the world inside the head of the other person
Challenge prejudices and discover commonalities: Highly Empathic People challenge their own preconceptions and prejudices by searching for what they share with people rather than what divides them
Develop an ambitious imagination We tend to believe empathy should be reserved for those living on the social margins or who are suffering. This is necessary, but it is hardly enough. We also need to empathize with people whose beliefs we don’t share or who may be “enemies” in some way
Listen hard and open up Listen hard to others and do all they can to grasp their emotional state and needs. The second trait is to make ourselves vulnerable. Removing our masks and revealing our feelings to someone is vital for creating a strong empathic bond.
Course rating
Makes you realize how you can connect with your customers, clients or patients.
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Short and informative