The full course includes
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This course provides information about leader-member exchange (LMX) theory, such as its definition, how it occurs in the workplace, what in-groups and out-groups are, the positive and negative aspects of each group, and what leaders can do to avoid in-group biases (including the similar-to-me bias, racial bias, and gender bias); it also touches on the idea of cultural fluency. Lastly, it provides steps leaders can take to have a better relationship with all their members, not just those similar to them, and create a large in-group in their organisation.