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Based on customer responses on our previous slide, our customers keep on complaining that some of the technicians don't know how to speak in English.
When you have lots of different things on your mind, you sometimes feel the need to just get it out there as soon as you get the chance to speak.
Lack of confidence can be the biggest barrier to effective communication.
When people listen just to respond, they don’t understand the point others are trying to make.
Distinct enunciation helps the audience to understand the speaker better and tends to approve his statements when they are clearly enunciated. Distorted, inaccurate enunciation acts as a barrier to communication while mispronunciations cause words to be confused and can lead to costly errors in comprehension.
Great course! Very informative and interactive
Need more examples to make balance between being too compassionate and polite which make you weak versus being confident and clear
I’ve learned a lot! Thank you EdApp!!! God bless you all!
Loving the training. Brings me back to the basics.