Ergonomics (for Retail)

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Ergonomics (for Retail) Free

By EdApp
5 Lessons
5.0
(9 reviews)

Retail ergonomics is where comfort meets productivity. This course tells us the how-tos of applying ergonomic principles in creating a comfortable working space for employees and helping them provide the best costumer service possible.

Ergonomics (for Retail) Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. Ergonomic principles and their benefits
  2. Musculoskeletal Disorders (MSDs)
  3. Storewide Ergonomic Solutions
  4. Front End practices (Checkout, Bagging, & Carryout)
  5. Stretching

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Ergonomics (for Retail) course excerpts

Ergonomic principles and their benefits

Ergonomics (for Retail) Course - Lesson Excerpt

Ergonomic Principles and their Benefits

Ergonomic principles and their benefits

During the Industrial Revolution, many workers were exposed to many risks and dangers, such as cramped work spaces, poor ventilation and traumatic injuries to name a few.

Ergonomic principles and their benefits

It is then that people started to recognize the importance of creating a safe working space and employing safe work practices.

Ergonomic principles and their benefits

This gave birth to a concept called "ergonomics."

Ergonomic principles and their benefits

Stores that have applied ergonomic solutions to their work environment have seen a dramatic drop in the number of reported work-related injuries.

Ergonomic principles and their benefits

This resulted in high employee morale, reducing employee turnover rate.

Ergonomic principles and their benefits

Retail workers who used ergonomic practices reduced unneeded motions and avoided overexertion at work, making them all the more efficient and productive.

Ergonomic principles and their benefits

Musculoskeletal Disorders (MSDs)

Ergonomics (for Retail) Course - Lesson Excerpt

Musculoskeletal disorders or MSDs are injuries or pain that affect the muscles, nerves, blood vessels, ligaments, and tendons.

Musculoskeletal Disorders (MSDs)

These disorders are increasingly common among retail workers in America.

Musculoskeletal Disorders (MSDs)

Not only do they cause a lot of **pain **and **suffering **among workers but also result in ** high financial costs ** for both the employees and the management.

Musculoskeletal Disorders (MSDs)

Which five body parts are greatly affected by MSDs?

The body's position as well as the amount of work it has to exert may cause pain and damage to the joints, tissues and muscles.

Musculoskeletal Disorders (MSDs)

Prolonged static or awkward posture as well as repetition increase the chance of a worker developing MSDs.

Musculoskeletal Disorders (MSDs)

Storewide Ergonomic Solutions

Ergonomics (for Retail) Course - Lesson Excerpt

Storewide Ergonomics

Storewide Ergonomic Solutions

The first step is to always check the weight of the object before lifting. This will help you identify how much power and grip you need to apply.

Storewide Ergonomic Solutions

Make sure the item is close to your body and keep your back straight.

Storewide Ergonomic Solutions

Use your leg muscles to do the lifting.

Storewide Ergonomic Solutions

Put the item down as close as possible to the designated area.

Storewide Ergonomic Solutions

Stocking shelves

Storewide Ergonomic Solutions

Always put items at a close distance. Use carts to move items closer to their designated sections.

Storewide Ergonomic Solutions

When storing frozen items, always use gloves. Low temperatures can restrict blood flow to your blood vessels, adding more stress on your hand.

Storewide Ergonomic Solutions

When reaching items on high shelves, use a step stool.

Storewide Ergonomic Solutions

When stocking low shelves for long periods, use knee pads, kneeler or a stool.

Storewide Ergonomic Solutions

It's always better to rotate stocking duties. Doing so will help reduce prolonged kneeling, awkward postures and stress on the body.

Storewide Ergonomic Solutions

Front End practices (Checkout, Bagging, & Carryout)

Ergonomics (for Retail) Course - Lesson Excerpt

Front End Practices (Checkout, Bagging, and Carryout)

Front End practices (Checkout, Bagging, & Carryout)

Checkout counters play an important role in the retail industry.

Front End practices (Checkout, Bagging, & Carryout)

They are usually manned by cashiers who are in-charge of accepting payments from customers and by baggers who help load their purchases.

Front End practices (Checkout, Bagging, & Carryout)

Although cashiers and baggers play a critical role in the entire retail service, they are not immune to injuries and disorders.

Front End practices (Checkout, Bagging, & Carryout)

In fact, Occupational Safety and Health Administration (OSHA) identifies **cashiers **and **baggers **as part of the top ten occupations with a high risk of developing musculoskeletal disorders.

Which among the choices are good for designing cashier counters?

When bagging groceries, use an adjustable-height bag stand.

Front End practices (Checkout, Bagging, & Carryout)

Avoid long arm reaches by putting the bag as close as possible.

Front End practices (Checkout, Bagging, & Carryout)

Bags with handles are always preferable as they are easier to carry.

Front End practices (Checkout, Bagging, & Carryout)

When retrieving carts from outside, use powered-tugs for easy pull.

Front End practices (Checkout, Bagging, & Carryout)

Stretching

Ergonomics (for Retail) Course - Lesson Excerpt

Stretching Simple routines to practice at work

Stretching

Place your feet shoulder width apart, arms on the side.

Stretching

Bend one leg to a 90-degree angle.

Stretching

Slowly lower it down and repeat 10 times before switching to the other side.

Stretching

Practice deep breathing techniques as you perform these stretches.

Stretching

Always wear comfortable clothes and footwear.

Stretching

Make these stretching techniques part of your daily routine before going to work or while taking a short break.

Stretching

With lots of health benefits, stretching will definitely help you start your day right.

Stretching

Ergonomics (for Retail) Course Author

EdAppEdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.

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