COVID-19 Safety for Drop Off Services

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Contactless Delivery

The onset of COVID-19 has caused the demand for delivery services to increase.

With just a few clicks, customers can have their goods delivered straight to their homes.

To reduce the risk of coronavirus exposure, contactless delivery has been a standard delivery option for most industries.

Contactless delivery offers a safer mode of delivering goods by having limited or no contact between the delivery agent and the customer.1

It is undeniable that gig riders and drivers has kept many consumers sane and safe during this pandemic.

Health Monitoring Before Drop-off

Many industries started offering contactless delivery to lessen the risk of coronavirus exposure.

However, it should be noted that contactless services are only considered contact-free mainly for customers rather than workers.1

As a delivery worker, your sources of exposure to the virus may include the following: Prolonged periods of close contact with staff or customer with COVID-19 Touching your eyes, nose, and mouth after handling food items or packages touched by a staff or customer with COVID-19

The following guidance is designed to help delivery workers in the gig economy to lower their risk of exposure to COVID-19. It should be referenced in conjunction with the guidelines provided in your country.

Are you ready for your duty? Before reporting to work, make sure that you have followed the safety guidelines to protect yourself and others. You might be feeling healthy and ready for work right now, but it is still recommended doing a temperature check. Remember that an early warning sign of infection is an increase in body temperature.

What is the normal body temperature?

SELF-ASSESSMENT: Now that you have checked your temperature, assessed yourself for other symptoms, and prepared your hygiene kit. Are you ready for your duty?

Preventive Measures During Drop-off

Gig riders and drivers have become frontliners during the pandemic by providing safe delivery services.

As the world adapts to the changes brought about by the pandemic, it is important to know the preventive measures you should take to protect yourself and others.

The following guidance is designed to help delivery workers in the gig economy to lower their risk of exposure to COVID-19. It should be referenced in conjunction with the guidelines provided in your country.

Keeping safe distance does not only apply in the road. For your line of work, it is a must to implement physical distancing and maintain at least 6 feet between you and the customer/staff.

Though contactless delivery is an option, there will be instances when you’ll be in proximity with another person (e.g. picking up of orders, accepting payments/tips).

One thing you can do is to encourage customers to use touchless payment methods or for the staff to place the deliveries on the counter than directly reaching it out to you.

Practice proper hygiene. Frequent handwashing is recommended, especially before and after handling deliveries.

Which of the following suggests ways to protect yourself and others during drop-off? Select all that apply