EdApp by SafetyCulture


By EdApp
10 Lessons
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This course is free and editable. Yours to re-brand and tailor to your needs!

About this course

Learn how to encourage collaboration in your workplace.

Collaborator Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. Introduction
  2. Use Positive Reinforcement
  3. Encourage Input
  4. Share Information
  5. Developing Trust in a Team Environment
  6. Focus on Culture & Diversity
  7. Handle Conflict
  8. Manage Interests
  9. Benefits of Team Building
  10. Why Teams Fall Apart

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Collaborator course excerpts


Identify what is collaboration and how it can be achieved

Collaborator Course - Lesson Excerpt

Collaboration occurs when team members work together towards a single goal.

Successful collaboration requires everyone involved to respect and encourage diversity.

Address the importance of chemistry between team members.

People have to connect and balance each others’ strengths.

A team is a group of people with complementary skill sets who work together towards common goals.

There are three different types of teams:

Functional These teams work in a general area or department to support the customer needs.

Cross-functional Team members come with different areas of expertise to complete a single goal.

Self-managing These teams do not have much oversight as members work independently towards goals.

Use Positive Reinforcement

Explore in detail how to use positive reinforcement to encourage collaboration

Collaborator Course - Lesson Excerpt

Feedback is necessary for any team setting

Effective leaders are able to provide feedback that is both timely and constructive.

For feedback to be timely, it needs to address issues as they arise.

When giving feedback, be careful not to act out of emotion.

Encourage Input

Recognize different ways to motivate people to share their ideas and input

Collaborator Course - Lesson Excerpt

Motivation is essential to the success of every team

Methods of motivation include: Avoiding negative criticism

Giving Praise

Meeting with individual employees

Share Information

Understand how sharing information increases collaboration

Collaborator Course - Lesson Excerpt

Reasons why wrong information can be creeping into your organization:

Unclear instructions and expectations

Lack of collaboration among team members

Poor communication could lead to decisions that are made using false assumptions and unreliable data.

Developing Trust in a Team Environment

Explore how building trust makes effective teams

Collaborator Course - Lesson Excerpt

Trust means that you rely on someone else to do the right thing

Without trust there's less innovation, collaboration, creative thinking.

Trust provides a sense of safety When your team members feel safe with each other, they feel comfortable to open up

Team members also become stronger, because they are part of an effective group.

Focus on Culture & Diversity

Recognize how to respect individual and cultural diversity.

Collaborator Course - Lesson Excerpt

Focusing on Culture & Diversity Making time to know people is very beneficial for your organization's culture.

Handle Conflict

Acknowledge how to address conflict constructively.

Collaborator Course - Lesson Excerpt

Handling Conflict A high performance environment is one that encourages problem-solving.

Ways to Handle Conflict

Address problems immediately.

View problems realistically.

Be Fair.

Choose a problem solving approach.

Ways to Avoid Conflicts

Understand what offends others and avoid doing it.

Be polite and tolerant when others have different opinions.

Foster a culture of handling conflicts in an open and constructive manner.

If you want to avoid conflicts, you need to:

Manage Interests

Explore how to create win-win situations.

Collaborator Course - Lesson Excerpt

Managing Interests: Is compromising to meet other people's objectives.


Working toward a common vision is the beginning of progress for any team.

Benefits of Team Building

Understand the benefits of team building.

Collaborator Course - Lesson Excerpt

Team Building An investment in team building activities is an investment in success.

Good communication helps foster an environment in which conflicts are addressed openly.

The sense of having a shared purpose tends to foster effectiveness and productivity.

A sense of shared goals and values serves as valuable motivation.

Team building helps to foster a sense of shared identity.

Why Teams Fall Apart

Recognize the common reasons why teams fall apart.

Collaborator Course - Lesson Excerpt

How People Feel about Being on Teams: Many people do not like the idea of being on teams.

Everybody has been on a team with that one person who did not contribute.

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