The full course includes
Follow the interactions on each screen or click the arrows to navigate between lesson slides.
Course author
SafetyCulture
SafetyCulture is a technology platform which gives workers a voice, leaders visibility and unites teams to improve. In short, we're here to help working teams get better everyday!
Active listening is necessary to converse effectively with clients and let them know they are being heard. Let’s learn about the nuts and bolts of active listening and why developing better listening skills is a sound sales strategy that can win you more clients.
Course Rating
I learned what I am doing wrong
It is indeed true that distractions, mental fatigue do affect the quality of our listening. Taking coffee breaks and elimination of noise can improve the quality of our listening skills
Inspiring,learnt some points
Very knowledgeable