EdApp by SafetyCulture

Get the help you need, when you need it

Your success is our success. That’s why we have a team of real people who are here to help – no matter your local time or location.

  • Onboarding support
  • Program management
  • Self-service support
Customer support

Need help right away?

Live chat
Live chat

Chat instantly with our team on live chat

Help centre
Help Centre

Check out our help centre


Sign-up for our daily onboarding bootcamps

Account manager
Account manager

Contact your dedicated account manager

Build the learning experience your team deserves

Work with an expert team, every step of the way. Our customer success team works with hundreds of organizations like yours to understand your training goals and desired outcomes – and show you how to achieve them.

Award-winning customer support

Don’t take our word for it. Hear from our customers about our support services

Barbara P. CEO, Small Business

"Love, love, love the customer service, micro lesson format, and wealth of course work available"

The micro lesson format that Ed App provides is easily accessible from any mobile device or computer and is gamified, which makes learning the lessons fun and interactive.

Kelly T. Guman Resources Manager, Mid-Market

"The EdApp team have been amazing to work with. Prompt & efficient. Work of a high caliber."

I particularly appreciated the prompt responses to any issues and problems we encountered. They nailed the brief we provided, and the quality of the content created for us was of a very high standard.

Steve F. Training Manager, Small Business

"Personalised support and Intuitive platform"

The team has been the show's real star for me so far. Always keen to share ideas and best practices keeping you and the forefront of eLearning within your business.
EdApp has given me back time which is probably my most valuable resource.

Get the help you need, no matter what plan you’re on

Help center
All plans

Learn how to use EdApp’s features in help center

Access our knowledge base and help center. All of EdApp’s features have a how-to guide written by our Customer Success, Instructional Design, and Product teams. And get the most up-to-date feature support — in minutes. 

Help centre

Live chat
All plans

Need help now? You’re never alone with 24/6 live chat

Chat with a learning expert anytime with live chat support. With teams located around the world, we’re always a quick message away. So you can get back to creating amazing learning experiences for your team.

Onboarding sessions
All plans

Book into free onboarding

Get up to speed quickly with an EdApp expert. Our live onboarding sessions take you through how to create courses, engage and manage learners, monitor and track performance, and more – all over Zoom with our customer success team. Register for a session in your timezone today.

Get free onboarding

Onboarding sessions
Managed and Enterprise

Get up to speed quickly with EdApp onboarding

No more paying for software you don’t use. Get a custom onboarding journey that works for your learners, goals, brand, and desired outcome – and we’ll show you how to do it yourself. (And make it even better with learner feedback.)

Course creation

Course Creation Services

Let us do the hard work for you. Simply send us what you have and our expert instructional designers will turn it into impactful, bite-sized courses. So you can launch expertly-designed training to your teams, faster.

Fin out more

Expert team

Extend your team without hiring with program management

Launch your training program faster. A dedicated customer success team will work closely with your team to help you launch a successful and customized program. So your teams get the workplace learning they need, faster.

Bespoke training platform

Bespoke learning solutions from a team of experts

Launching your team to thousands? Work with a dedicated account manager to implement scalable solutions, integrations, single sign-on (SSO), and blended learning program support. So you can roll out to your global teams faster.

And the best part? Your team can complete courses anytime, anywhere, on any device – all for free.

Or book a demo with us today