EdApp by SafetyCulture
Free Course

Understanding Customer Motivations

By EdApp
4 Lessons
4.1(17)
Deploy to team
Understanding Customer Motivations Lessons

The full course includes

  1. Understand customer psychology
  2. Why do customers come to your store?
  3. How do customers differ?
  4. How do you keep your customers?

Follow the interactions on each screen or click the arrows to navigate between lesson slides.

Course author

EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.


Mobile first training
Gamified experience
Editable content
Course overview

Understanding customer behaviour is a key aspect in providing the perfect experience for potential or current customers. This course will benefit anyone who works in a customer encountering role, whereby important skills must be developed for ultimate success. The course unveils how to understand customer motivations through 4 modules, touching on customer psychology and the maintainence of customers. Once these course concepts are grasped, learners have a much better understanding of why customers behave like they do.

What you will learn
  • Buying Motivations - Why do customers come to your store?
  • Understand customer psychology
  • Human motivators - How do customers differ?
  • How do you keep your customers?
The full course includes
  1. Understand customer psychology
  2. Why do customers come to your store?
  3. How do customers differ?
  4. How do you keep your customers?

EdApp is easy to use and free for you and your team. No credit card required.

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