The Art of Bussing

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The Art of Bussing Free

By EdApp
5 Lessons
4.9
(8 reviews)

This course takes you through the basic functions and responsibilities of a busser and ways on how you can develop your skills in different areas of responsibility, such as table clearing and dish washing.

The Art of Bussing Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. A Busser's Function and Responsibilities
  2. How to Read Your Guests and Interact With Them
  3. How to Clear Tables Professionally
  4. Dishwashing Room Responsibilities
  5. Quiz

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The Art of Bussing course excerpts

A Busser's Function and Responsibilities

What does a busser really do? Learn about the functions and responsibilities of a busser, what makes it different from a server, and the skills you need to excel in the job.
The Art of Bussing Course - Lesson Excerpt

What does a busser do?

A Busser's Function and Responsibilities

If this is your first job with us, welcome!

A Busser's Function and Responsibilities

As a busser, you play a crucial role in helping the entire restaurant staff deliver the best service to our guests.

A Busser's Function and Responsibilities

In many restaurants, bussers may be tapped to perform additional tasks outside of their key functions. Some examples include: Preparing coffee, tea, and ice water for customers Keeping floors and chairs near dining tables clean by sweeping and mopping Maintaining appropriate stock levels of glassware, silverware, and dishware Refilling salt, pepper, and other condiments at tables Keeping designated service stations clean and well-stocked Alert servers when tables are in need of attention Ensuring the cleanliness of the restrooms Carrying soiled dishes to the dishwashing area Washing dishes

All bussers, regardless of the restaurant they work for, are only responsible for clearing and resetting tables.

Trainings for Bussers These are the training lessons that'll help you learn about the different aspects of a busser's job.

**How to Read Guests **

A Busser's Function and Responsibilities

**How to Fold Napkins The Right Way **

A Busser's Function and Responsibilities

How To Pre-Bus Tables

A Busser's Function and Responsibilities

How to Clear Tables Efficiently

A Busser's Function and Responsibilities

** How to Carry Plates Professionally**

A Busser's Function and Responsibilities

** Dishwashing Responsibilities**

A Busser's Function and Responsibilities

How to Read Your Guests and Interact With Them

Reading guests is an underrated skill that, when mastered, will help a busser provide exceptional service. This lesson aims to help you distinguish different types of guests and how you can tailor your approach to each one.
The Art of Bussing Course - Lesson Excerpt

How To Read Your Guests

How to Read Your Guests and Interact With Them

If you approach every guest the same way, you may not always receive the same positive response you're going for..

How to Read Your Guests and Interact With Them

There are only four types of guests and a fixed approach to each one will always work.

Choosing the Right Approach After reading your guests and making a judgement call, you can decide on how you're going to approach them. Remember, hospitality is about making guests feel welcome and at home, and this goes beyond verbal politeness. Body language is key.

How to Interact with a Guest For example, someone from the table who you deem as a socializer asks you for recommendations. You can use a** playful and casual** approach when talking to him/her while providing as much information as possible. You should also probe regarding their preferences and if they have any diet restrictions. Also take note of your guests’ body language. This can help you assess the situation and figure out the mood of your guests. Just remember that ** there are countless types of guests and you will always need to tailor your approach to each one.

How to Clear Tables Professionally

Table clearing is synonymous with bussers. Learn about the right time to start clearing, the sequence of clearing plates from guest to guest, and other crucial tips.
The Art of Bussing Course - Lesson Excerpt

How to Clear Tables Professionally

How to Clear Tables Professionally

"How do I achieve those?"

How to Clear Tables Professionally

Step-by-Step Procedure on How to Clear Plates From Guest to Guest in a Single Table 3 Pick up the first plate, complete with cutlery, with your right hand and transfer and secure it in your left hand. Secure the end of the fork handle under your thumb. Slide the knife, cutting end first, under the fork to secure it and stop it from sliding away. Moving clockwise around the table, clear the next guest's plate. Make sure the left hand is held back to avoid being too close to the customer's head and shoulders. Secure the second plate into position over the wrist, and scrape any food scraps onto the base plate. Secure the knife by sliding it under the securing fork. Place the second fork parallel to the securing fork. Repeat this procedure until all the plates and cutlery are cleared.

Dishwashing Room Responsibilities

Sometimes, bussers may need to do some dishwashing depending on the needs of the restaurant. Learn about the best practices to ensure cleanliness and sanitation of dishes and cooking utensils with this lesson.
The Art of Bussing Course - Lesson Excerpt

Dishwashing Room Responsibilities

Dishwashing Room Responsibilities

Most Common Dish Room Responsibilities of Bussers: 1 Sterilize all kitchen equipment to ensure the safety and quality of food being served Maintain kitchen equipment and utensils to meet the restaurant's standards as well as all health department regulations Operate industrial kitchen equipment to clean and sanitize plates, utensils, and glasses

Stack dishes and flatware edgewise in dish racks. Do not stack dishes on top of each other.

Dishwashing Room Responsibilities

To clean, water must pass through both sides of dishes.

Dishwashing Room Responsibilities

Dishes should be allowed to air dry for 1-2 minutes before removing from racks.

Dishwashing Room Responsibilities

Do not towel dry. Towel drying may contaminate the newly-cleaned dishes.

Dishwashing Room Responsibilities

Dishes should be placed upside down and on top of each other.

Things to keep in mind when inspecting items in the dish machine: Be certain there are no stains or spots. All items are clean and free of food. No soap on any items. No chips or cracks. Dishes come out hot from at least 140° rinse water.

Quiz

How much do you remember from this course? Let's find out!
The Art of Bussing Course - Lesson Excerpt

All bussers, regardless of the restaurant they work for, are only responsible for clearing and resetting tables.

There are only four types of guests and a fixed approach to each one will always work.

Dishes should be placed upside down and on top of each other.

The Art of Bussing Course Author

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