Social Media Policy

This course is free and editable. Yours to re-brand and tailor to your needs!

Social Media Policy Free

By EdApp
4 Lessons
4.8
(12 reviews)

Whether it's posting photos on Facebook or uploading videos on Youtube, it is increasingly important that we keep our personal and professional life separate. This course will teach us how to conduct ourselves properly online as well as the importance of complying with social media policies.

Social Media Policy Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. Complying with Social Media Policies
  2. Protecting Company Information
  3. Being Ethical and Responsible Online
  4. Using Personal Accounts and Remaining Professional

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Social Media Policy course excerpts

Complying with Social Media Policies

Social Media Policy Course - Lesson Excerpt

The ubiquity of social media is blurring the lines between our personal and professional life.

And as we have seen from the news, irresponsible use of social media has caused irreversible damage to both the employer and the employee.

Posting malicious content, rude comments and even grammatical errors can damage our company's reputation.

Complying with Social Media Policies

Knowing what to post and what we shouldn't can help prevent such crisis from happening.

Complying with Social Media Policies

Protecting Company Information

Social Media Policy Course - Lesson Excerpt

Information is perhaps one of the most valuable assets to a company.

Protecting Company Information

Sharing sensitive information online can often lead to hacking, system and data loss, as well as lawsuits, putting you and the entire company in jeopardy.

Protecting Company Information

It is therefore important that we protect company information and adhere to confidentiality policies both offline and online.

Protecting Company Information

What again are the consequences of sharing confidential information online? Select all that apply.

What then should be considered private and confidential?

Protecting Company Information

Confidential information refers to any type of information that isn’t intended to be public.

Protecting Company Information

Remember that we should all be responsible when handling company information.

Protecting Company Information

Avoid disclosing them to unauthorised people, particularly in social media platforms where more and more people have access.

Protecting Company Information

And if you are unsure about publishing a certain piece of information, don’t hesitate to speak with our HR or consult our local security team.

Protecting Company Information

Being Ethical and Responsible Online

Social Media Policy Course - Lesson Excerpt

Being Ethical and Responsible Online

Being Ethical and Responsible Online

It is everyone’s duty to create a safe working environment not just in real life but also online.

Mistakes happen. If you did something wrong on social media: Take responsibility. Apologize. Correct the error immediately.

In the end, always err on the side of caution.

Being Ethical and Responsible Online

Before posting anything, pause and think about its possible implications. Doing so will help you avoid unintended consequences.

Being Ethical and Responsible Online

Using Personal Accounts and Remaining Professional

Social Media Policy Course - Lesson Excerpt

We are free to speak our mind and express our true emotions on social media.

Using Personal Accounts and Remaining Professional

However, it is still important that we remain professional as we do so.

Using Personal Accounts and Remaining Professional

In this lesson, we will talk about handling personal social media accounts at work and how to do it like a pro.

Be transparent with who you are.

Using Personal Accounts and Remaining Professional

When using personal social media accounts, always think that your activities will be seen by our clients and/or potential clients.

Using Personal Accounts and Remaining Professional

Hence, it is important that you disclose your relationship with us, which you can do in many ways, such as stating your affiliation in your bio or using hashtags.

Using Personal Accounts and Remaining Professional

Make sure that you state only the facts too. For instance, claiming that you are the CEO when you aren’t will only mislead and confuse people.

Using Personal Accounts and Remaining Professional

Always respond nicely and respectfully.

Using Personal Accounts and Remaining Professional

As much as possible, disengage and don’t get drag into long discussion threads.

Using Personal Accounts and Remaining Professional

Offer switching to private messaging or other channels, like emails or customer service hotlines.

Using Personal Accounts and Remaining Professional

Social Media Policy Course Author

EdAppEdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.

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