EdApp by SafetyCulture
Free Course

Retail Services - Communication

By EdApp
3 Lessons
4.6(43)
Deploy to team
Retail Services - Communication Lessons

The full course includes

  1. Active Listening
  2. Open vs Closed Questions
  3. Using Open Questions

Follow the interactions on each screen or click the arrows to navigate between lesson slides.

Course author

EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.


Mobile first training
Gamified experience
Editable content
Course overview

Communication in retail is a key driver of success for many reasons including its ability to develop a larger customer base and satisfy the existing ones. This course is designed to demonstrate the best practices to deliver excellent retail communication on the job. The course will provide worthwhile skills to retail employees, enabling them to provide service to customers that is above and beyond, and memorable. If you need to brush up on your retail communication skills, this is the course for you.

What you will learn
  • Open vs Closed Questions
  • Active Listening
  • Using Open Questions
The full course includes
  1. Active Listening
  2. Open vs Closed Questions
  3. Using Open Questions

Course Rating

I enjoyed this course. Very eye catching.

Great information

Very good and easy to learn

Awesome

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