Mental Health & Wellbeing (Hospitality)

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Mental Health & Wellbeing (Hospitality) Free

By EdApp
4 Lessons
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One out of five hospitality workers suffer from severe mental health issues, according to research done in the UK. Let’s address this problem by discussing the importance of fighting the stigma of mental health in the workplace, the benefits of working on your personal wellbeing, and where & how you can seek help in times of distress.

From the author:One out of five hospitality workers suffer from severe mental health issues, according to research done in the UK. Let’s address this problem by discussing the importance of fighting the stigma of mental health in the workplace, the benefits of working on your personal wellbeing, and where & how you can seek help in times of distress.

Mental Health & Wellbeing (Hospitality) Lessons

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  1. Mental Health Awareness
  2. Supporting Mental Health of Hospitality Workers
  3. Caring for Our Mental Health
  4. Getting Help

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Mental Health & Wellbeing (Hospitality) course excerpts

Mental Health Awareness

Mental Health & Wellbeing (Hospitality) Course - Lesson Excerpt

Mental Health & Hospitality Mental Health Awareness

Mental Health Awareness

So, what makes a person mentally healthy? Which among the options below describe positive mental health? There may be more than one correct answer.

It all starts with Awareness

Mental Health Awareness

To add to this, the hospitality industry is an industry that is highly focused on customer satisfaction. There are some unrealistic expectations and work requirements that are now part of the culture. This includes… Long work hours Normalized verbal abuse and bullying from customers and superiors “The customer is always right” mindset High stress work Low or variable income All of these are contributing factors to why hospitality work is known for poor mental health.

As a result: In the UK, 1 out of 5 hospitality workers suffer from severe mental health issues

Mental Health Awareness

In America, hospitality workers were the second most depressed working population of all.

Mental Health Awareness

In Australia, one out of five hospitality workers experience severe mental health issues with 84% of the workers reporting increased work-related stress.

Mental Health Awareness

Hospitality workers are at higher risk of… Depression Anxiety Work-related stress Burn-out Substance abuse

Mental Health Awareness

You are at risk. This could be you and any member of your team. Anyone can be at risk of mental health problems and the health risks that come with them.

Mental Health Awareness

The industry needs to shift. Organizations and businesses need to advocate for better mental health policies and services. At the same time, workers in this high-demand industry need to be more aware of the risks that come with their job and be informed that they can take steps to take care of themselves.

Mental Health Awareness

Supporting Mental Health of Hospitality Workers

Mental Health Awareness

Caring for Our Mental Health

Mental Health Awareness

Getting help

Mental Health Awareness

Supporting Mental Health of Hospitality Workers

Mental Health & Wellbeing (Hospitality) Course - Lesson Excerpt

Mental Health & Hospitality Supporting Mental Health of Hospitality Workers

Supporting Mental Health of Hospitality Workers

RECALL Do you remember what factor/s prevent hospitality workers from getting the help they need?

Changes in mood, behavior or how they interact with others Frequent anger burst Being more tearful Isolating from others

Supporting Mental Health of Hospitality Workers

Changes in motivation or work performance Frequent mistakes at work Unusual lack of energy Increased absenteeism or tardiness

Supporting Mental Health of Hospitality Workers

Changes in appearance Sudden weight loss or weight gain Appearing tired or sick Disregard to basic personal hygiene

Supporting Mental Health of Hospitality Workers

Loss of interest in activities they used to find enjoyable

Supporting Mental Health of Hospitality Workers

Struggle to focus or make decision Zoning out Panicking during normal stress situations

Supporting Mental Health of Hospitality Workers

Increased drinking or smoking

Supporting Mental Health of Hospitality Workers

Problems with sleep

Supporting Mental Health of Hospitality Workers

Knowledge Check

Scenario: You noticed that your coworker, Mark, has been withdrawn lately and calling in sick more often than usual. His performance at work is still the same, but in more stressful situations, he would freeze, panic, or be snappy with his colleagues. What should you do?

During your break, your coworker Sally expressed feeling hopeless in life lately and you noticed signs of possible self-harm. What would be the best course of action?

Caring for Our Mental Health

Mental Health & Wellbeing (Hospitality) Course - Lesson Excerpt

Mental Health & Hospitality **Caring for Our Mental Health **

Caring for Our Mental Health

SELF-ASSESSMENT In the next slides, you will answer a set of questions that will help you assess your current mental health condition. These questions relate to how you felt in the past 4 weeks. Our goal is to raise our awareness of our own mental and emotional states. By being more self-aware, we can be more discerning of when it is critical to take action for our well-being. IMPORTANT NOTE! *This self-assessment should not replace a medical assessment by a mental health professional. It does not diagnose you with any illness. * Ready?

Our feelings and emotions ebb and flow. We cannot expect that we will always be feeling positive. When we self-assess, sometimes we have lots of 1 or 2, and on other less fortunate days, we may get lots of 5. Such is life!

Caring for Our Mental Health

Life in itself has many stressors like bills we have to pay, family issues, conflicts with supervisors or coworkers, and many uncertainties about the future. It's normal to feel down from time to time.

Caring for Our Mental Health

What's important is to know that these negative feelings are not permanent and if we can learn how to cope with them, we can be more in control of our mental wellness.

Caring for Our Mental Health

A huge part of this is self-care--- taking care of your overall health not only when you feel under the weather but on a regular basis.

Caring for Our Mental Health

Regular Exercise/ Physical Activity Walking, gym workout, dance, sports --- anything that keeps your body in shape is also good for your mind.

Caring for Our Mental Health

Healthy Diet "We are what we eat," so they say. The food we use to fuel our bodies also affects our mood and brain functions. Go for a balanced diet and stay hydrated. Limit consumption of caffeine, alcohol, sugary food and empty calories.

Caring for Our Mental Health

Quality Rest and Sleep Our sleep-wake cycle highly affects our mental and emotional condition. Good sleep allows our mind and body to rest and repair. It's an indispensable element of your mental health routine.

Caring for Our Mental Health

Human Connection Humans are social beings. When we isolate, we are depriving ourselves of a very important emotional needs--the need to connect, communicate and belong. It sometimes feels counterintuitive when we feel depressed, but speaking to someone or spending time with friends and family can do wonders to our mental state.

Caring for Our Mental Health

Quiet Time Silence and stillness offer relaxation and calm to our minds. Some ways that we can get quiet time are meditation, breathing exercises, walking in nature, yoga, reading a book, etc.

Caring for Our Mental Health

What would be the best course of action when you feel severe symptoms and you feel you can't cope?

Getting Help

Mental Health & Wellbeing (Hospitality) Course - Lesson Excerpt

Mental Health & Hospitality Getting Help

Getting Help

Changes in sleeping pattern Difficulty sleeping Oversleeping Unexplainable tiredness

Getting Help

Appetite and sudden weight changes Loss of appetite Sudden weight loss or weight gain

Getting Help

Lack of motivation Struggling to get out of bed Lack of motivation to work

Getting Help

Difficulty in concentrating Inability to focus on tasks at work or at home Short attention span Brain fog

Getting Help

Loss of interest Lack of enthusiasm Lack of interest in things usually found enjoyable

Getting Help

Inability to perform and function as normal Absenteeism Poor performance at work Reduced productivity

Getting Help

Mental Health & Wellbeing (Hospitality) Course Author

EdAppEdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.

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