Improving Your Active Listening Skills

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Improving Your Active Listening Skills Free

By Facilitator
4 Lessons

We communicate on an hourly, per minute and even per second basis, yet our focus is always on the talking portion, and very few emphasis is placed on the listening portion. In fact, listening is a very underrated and important skill to master at all times. In this course, you will learn through several strategies to practice active listening while communicating with anyone.

Improving Your Active Listening Skills Lessons

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  1. Facilitator's Notes
  2. Type of Listening
  3. What Is Active Listening?
  4. Learners' Reviews & Feedback

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Improving Your Active Listening Skills course excerpts

Facilitator's Notes

Welcome to the "Active Listening" course. I’m looking forward to engage with you in this topic over the coming weeks.
Improving Your Active Listening Skills Course - Lesson Excerpt

Are you longing for more meaningful and satisfying conversations? Trying to truly connect with your clients and their needs? Desiring to foster greater rapport and trust with others? Wanting to avoid another costly misunderstanding?

Facilitator's Notes

If any of these interpersonal challenges resonate with you, then make it your ongoing objective to listen actively.

Facilitator's Notes

“Active Listening” is often used as a catchy phrase for anything related to paying attention to a person speaking and their message.

Facilitator's Notes

But at its core, Active Listening is a very specific and simple approach that can have a surprisingly transformative impact on most of our verbal interactions: social, sales and business, negotiations, conflict resolution, coaching and mentoring, etc. This is what ACTIVE LISTENING is all about.

Facilitator's Notes

In this "Active Listening" course, I will strip the process back to its fundamentals in four easy, immediately usable steps with examples - what it is and how we can use it in all our conversations to listen better.

Facilitator's Notes

Are you longing for more meaningful and satisfying conversations? Trying to truly connect with your clients and their needs? Desiring to foster greater rapport and trust with others? Wanting to avoid another costly misunderstanding?

Facilitator's Notes

If any of these interpersonal challenges resonate with you, then make it your ongoing objective to listen actively.

Facilitator's Notes

“Active Listening” is often used as a catchy phrase for anything related to paying attention to a person speaking and their message.

Facilitator's Notes

But at its core, Active Listening is a very specific and simple approach that can have a surprisingly transformative impact on most of our verbal interactions: social, sales and business, negotiations, conflict resolution, coaching and mentoring, etc. This is what ACTIVE LISTENING is all about.

Facilitator's Notes

In this "Active Listening" course, I will strip the process back to its fundamentals in four easy, immediately usable steps with examples - what it is and how we can use it in all our conversations to listen better.

Facilitator's Notes

Are you longing for more meaningful and satisfying conversations? Trying to truly connect with your clients and their needs? Desiring to foster greater rapport and trust with others? Wanting to avoid another costly misunderstanding?

Facilitator's Notes

If any of these interpersonal challenges resonate with you, then make it your ongoing objective to listen actively.

Facilitator's Notes

“Active Listening” is often used as a catchy phrase for anything related to paying attention to a person speaking and their message.

Facilitator's Notes

But at its core, Active Listening is a very specific and simple approach that can have a surprisingly transformative impact on most of our verbal interactions: social, sales and business, negotiations, conflict resolution, coaching and mentoring, etc. This is what ACTIVE LISTENING is all about.

Facilitator's Notes

In this "Active Listening" course, I will strip the process back to its fundamentals in four easy, immediately usable steps with examples - what it is and how we can use it in all our conversations to listen better.

Facilitator's Notes

Type of Listening

There are four different types of listening that are essential to know when deciding what your goal as the listener is.
Improving Your Active Listening Skills Course - Lesson Excerpt

Effective listening leads to effective communication Unfortunately, not all people are good listeners. In fact, there are only very few people who have mastered the art of effective listening. In this lesson, we will identify the four common types of listeners whom we often encounter in our daily lives. Swipe through each page to learn about the different listening type, and reflect on what you've experienced as either the listener or the speaker.

Type of Listening

Pretend Listeners Pretend listeners follow along with the conversation and may even give pretend acknowledgement (“I understand”), but are fully distracted by something else. It could be background activity, their phone, or even their own thoughts and ideas. You might be able to spot a pretend listener if you notice a blank stare or impatient body language.

Type of Listening

Selective Listeners Selective listeners interrupt the conversation before the speaker has finished. When they believe they have understood the gist of what the speaker is saying, they jump in with their own thoughts and ideas, or become disengaged with the conversation. Sometimes the listener grabs an idea from the conversation and changes the topic so the conversation is now about their own thoughts.

Type of Listening

Critical Listeners Critical listeners understand the words spoken by the speaker, but don’t actually understand the speaker. They don’t use empathy to understand their perspective and instead, make judgements based on their own personal feelings and experience - often before the speaker has even finished talking.

Type of Listening

Active Listeners Active listening is when we give full attention to the speaker and focus on understanding their perspective. Doing so means that we’re in a better position to respond or help that person with what they actually need.

Type of Listening

What Is Active Listening?

Develop your communication skills by improving your listening skills, giving you a better understanding of what a customer is telling you.
Improving Your Active Listening Skills Course - Lesson Excerpt

Active Listening

Active Listening Techniques

What Skills Do We Need To Become An Active Listeners?

Which Of The Following Statements Are True About Active Listening?

Learners' Reviews & Feedback

Thank you for going through this "Active Listening" course. As I’ve implemented feedback techniques into my own classes, I would like to have your feedback, so that I can improve on my habits, to create more engaging classes, and better learners.
Improving Your Active Listening Skills Course - Lesson Excerpt

Active Listening

Improving Your Active Listening Skills Course Author

Facilitator

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