Safety Mission Statement
It is the mission of International Car Wash Group to provide a safe, secure and healthful environment for our employees, contractors, customers and community.
Safe, Secure, Healthful Environment
We will achieve our Mission through the Relentless Pursuit of our Core Values: ✓ Leadership Commitment ✓ Employee Engagement ✓ Hazard Assessment and Control ✓ Employee Training and Development ✓ Effective Communication
Training and Development ICWG provides comprehensive, relevant and progressive training to managers, supervisors, and non-supervisory employees to adequately address safety and health hazards. Frequency New-hire orientation Refresher training Focus Compliance and Industry-specific topics Emergency Preparedness Delivery Classroom On-the-job Additional Benefits Professional Development Safety at Home
Drive Proactive Conversation and Employee Engagement with:
Safety Goals and Objectives
Inspection and Monitoring Results
How to Report a Hazard or Injury
OSHA Rights and Responsibilities
Behaviors Identify and Reinforce Desired Behaviors
Positioning ✓Out of the line of fire ✓Only in designated areas ✓Only when it is safe to be there
Resourcefulness ✓Using the right tool for the job ✓Using mechanical aids to transport heavy items ✓Asking for help
Eyes on Task ✓ Eye contact between operators of vehicles and pedestrians ✓ Hands and feet only where you can see them (i.e. – not in trash cans, separators, vacuum hoses, seat pockets, etc.)
Objective A site tour is meant to familiarize new employees with the different areas of the wash. From the break room to the back room, the tunnel to the vacuum lot... you'll learn how the wash operates, what makes for a world class customer experience... and learn about the safe work practices meant to keep you out of harm's way. Let's get started!
The pay station is typically where customers pay for their wash. Greeting them with a smile and a wave is a perfect way to make a great first impression. Help them select a wash, inform them of our Unlimited Wash Club Memberships and keep an eye out for of any incompatible parts.
As the name suggests, the prep area is where we guide the cars onto the track and prepare them for the wash. Depending on the wash package they've purchased or the region in which you work, you may be scrubbing the front bumpers and windshield, applying some bug prep or using a high pressure hose. This area is action packed, so for your safety stay out of the way of moving vehicles and avoid stepping on the rails or into the track!
Once they exit the tunnel, our customers enjoy access to our vacuum lot. Here they may put the finishing touches on their wash experience with high powered vacuums, compressed air and detail kits. It can be a social scene, and a busy area, so keep your head on a swivel and watch for moving vehicles. And don't forget to compliment the shine from the Polymer Pro!
Customers also have access to our free mat cleaners. They are an excellent way for customers to put the finishing touches on the interior of their vehicles, but can be dangerous if misused. These are strictly for adult customer use only, NO CHILDREN!