Health and Safety Regulations (for Gig Economy Workers)

FREE

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Course Overview

LESSON 1 Are Your Gears Safe and Certified Our first lesson will focus on your first line of defense on the road--your safety gears. Learn what gears are required by the law so you can drive protected.

LESSON 2 Using Mobile Devices While on the Road Mobile devices are part and parcel of gig work. This lesson will give you guidelines on the safe use of mobile phones while you are dispatched on the road.

LESSON 3 What To Do at a Road Crash You have legal obligations if you are involved in a road crash. In this lesson, you will find out what these obligations are, and the specific steps to take when a road accident happens.

LESSON 4 Gig Platform Duties & Responsibilities Gig Platforms have 'primary duty of care' towards all gig workers. Learn what is the scope of this duty and other responsibilities of the gig company towards you in this lesson.

LESSON 5 & 6 Gig Worker Rights Your rights depend on your type of employment contract and your location. Know your basic rights as an employee and how you can protect them.

Pre-training Survey

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Are Your Gears Safe and Certified?

The answer is YES. You can attach a camera to your helmet as long as it does not block your view and the camera is manufactured for that purpose.

Check the manufacturer's instructions on how to safely attach a camera to your headgear.

You cannot drill holes and use screws or use epoxy to fit a camera or any aftermarket device on your helmet.

Body Protection A full gear will not be complete without protecting the rest of your body. Body Protection includes PPEs and Body Safety Gears.

Need Help Choosing the Right Gears? For bikers, check out Product Safety Australia for a detailed guideline on choosing bike helmets. For motorcycles, check out **MotoCAP website ** to learn more about helmets and gears that meet safety standards. On the next slide, learn more about how MotoCAPS's rating system helps motorcyclists find the safest gears on the market.

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Using Mobile Devices While on the Road

Phone calls

Navigation

Music or Audio

When is it illegal to use your phones while driving? You will incur demerits, fines or penalties if… You have a learner or provisional license You are holding a phone anytime you are on the road, whether on the move or waiting in traffic, intersection, or traffic light. You are reading, making or sending a text/email. You are web browsing, using social media, playing games or taking photos.

“Hands-free isn’t risk-free” ~NZ Transport Agency Despite having modern technology that allows us to make and receive calls without having to hold our phones, talking while driving still divides our attention, especially when we have long and complex conversations.

**It’s still best practice to not use your phone at all when you are driving. ** If it’s inevitable, keep your conversations brief or return the calls when you’re not on the move. This way, you can avoid getting distracted while driving.

What other best practices can we adapt?

Keep your phone calls brief to avoid getting distracted.

If the call is urgent, pull over and return the calls when you are safely parked.

Plan ahead and communicate with customers or support when you're not on the move.

Avoid complex or emotional conversations over the phone.

Set your phone or use an app that prevents distractions like incoming calls and non-work-related notifications while driving.

Never take your eyes off the road for more than 2 seconds. Doing so increases the risk of a crash.

GIG ECONOMY | HEALTH & SAFETY REGULATIONS What To Do at a Road Crash

STOP You must stop your vehicle and address the situation. **When you stop, you should... ** Turn off your ignition to avoid causing a fire. Turn on your hazard lights. If possible, get rid of dangerous objects in the road (e.g. broken glass, parts of your vehicle) that can cause another crash.

Check if anyone is injured. If anyone is injured or needing medical assistance, call an ambulance immediately.

HELP Give help if anyone is injured or needs assistance.

Which documents and information should you provide to the police officer? Choose all the necessary items.

Exchanging Details With the Other Party You should provide the following information to the other party involved in the crash: Your name and address Vehicle registration number Details of the vehicle owner (if it is not yours) NOTE: It's also good to provide the details of your insurance provided if you have one.

KNOWLEDGE CHECK

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Gig Platform Duties & Responsibilities

How Can We Manage Health & Safety Risks The gig platform should provide the following to reduce or eliminate the risks: Health and Safety Information and Trainings Safe Work Systems Personal Protective Equipment Let's look a closer look at each of these control measures.

Onboarding Training Onboarding training is very important for getting to know the work, the app, and the daily tasks. This training provides basic information on health and safety as well.

Fatigue Management Training Since fatigue is one of the common causes of accidents, all workers dispatched on the road should be trained to recognise the signs and symptoms of over fatigue and its effects. S

Road Safety Training Gig workers should abide by local and state laws for road use. This training commonly covers unsafe practices to avoid, traffic rules and regulations, use of safety gear etc.

Manual Handling Training You will be handling different types of loads as a gig worker and improper ones can cause injuries to your musculoskeletal system. Training in manual handling will prevent these types of injuries.

Safe Work System Aside from training, the platform also provides control measures to ensure that work is done in a safe manner.

Fatigue Management As rider fatigue is a major issue, the platform should set regular reminders to encourage taking breaks and avoid overworking. This can be done using the app or through other notification systems.

Better, Safer App and Booking process Part of safe work systems is improving the app and work processes in a way that reduces distractions or time pressure. Riders have limited access to their phone and reducing interaction with the app will make them more focused on driving and the road.

Safer Work Hours Gig work can be flexible but you can also get intermittent work or long shifts. The platform app should be designed to prevent excessive work hours.

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Gig Worker Rights (AUS)

As a worker in Australia, what are your basic rights? You have the right to be shown how to work safely. You have the right to speak up. You have the right to say no to unsafe work. You have the right to be consulted. You have the right to workers compensation. You have the right to fair pay and conditions. You have the right to a fair and just workplace.

While delivering an item to a customer, you received a notification from the platform you have been using for more than a year saying that in a week you should buy new health and safety gear from the main office. Which of your rights were violated?

Can I get workers’ compensation if I am hurt while working for a gig platform?

The right to a fair and just workplace

If you experience bullying or know someone being bullied, contact the Human Rights Commission or reach out to Anti-Discrimination Board in your state or territory. For mental health support: Lifeline 13 11 14 Beyond Blue 1300 224 636

GIG ECONOMY | HEALTH & SAFETY REGULATIONS Worker Rights (NZ)

Always remember your rights.

Which of the following Acts cover an Independent Contractor? Select all the correct answers