Guest Experiences Lessons
The full course includes
- Great Guest Experiences
- Personalize the Guest Experience
- Service with Consistency
- Managing Issues
Follow the interactions on each screen or click the arrows to navigate between lesson slides.
Course author
EdApp
EdApp is a multi-award-winning mobile-first learning platform that introduces a better way to train teams anytime, anywhere, on any device.
Course overview
The guest experience makes or breaks your reputation which is why organisations must be well-prepared for the accommodation of guests in various circumstances. This Guest Experience course aims to enlighten learners with information about how to conduct great guest experiences, how to personalise their experience, providing consistent service and how to appropriately manage issues that may arise. The 4-part course is guaranteed to provide learners with skills needed to serve customers in the best way possible.
What you will learn
- Great Guest Experiences
- Personalize the Guest Experience
- Service with Consistency
- Managing Issues
The full course includes
- Great Guest Experiences
- Personalize the Guest Experience
- Service with Consistency
- Managing Issues
Course Rating
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