Giving and Receiving Feedback

Strong team engagement is built on a culture of honest feedback. Learn how you can use feedback to improve your own work and others.

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About this course

Giving and receiving feedback is one of the most important skills to withhold in today's professional climate. Feedback is generally only effective if it is communicated and responded to effectively and progrossively. Feedback can easily backfire if not carefully thought-out or dealt with.


Feedback is constant and inevitable, producing a more efficient and stronger workplace. This is why this 'Giving and Receiving Feedback' course is essential for the people of any organisation.


The course boasts 4 lessons which explain how best to provide feedback, receiving feedback, what it means to actively listen, and how to exercise resilience after bad feedback.

What you'll learn with "Giving and Receiving Feedback" course

  • How to Provide Feedback
  • Receiving Feedback
  • Active Listening
  • How to get back on track after bad feedback

"Giving and Receiving Feedback" Content

  • How to Provide Feedback

    Learn how to give honest, respectful feedback to anyone, anytime.

    Lesson Excerpts

    • Giving useful feedback which others will be willing to hear, is a skill. Like all skills, it can be improved.

      Giving useful feedback which others will be willing to hear, is a skill. Like all skills, it can be improved.
    • Don't use the "sandwich" method

    • Construct your feedback in a way that will make it feel like the message is coming from a partner, not an opponent.

  • Receiving Feedback

    Learn tips on how to be more self-awareness and how to receive feedback with grace and dignity.

    Lesson Excerpts

    • Step 1 Don’t rush to react Even if you know this tip already, it still can be hard to apply it when the moment comes. Sometimes it is to hard to hold our words and do not respond immediately. But there is a way to make it happen.

      Step 1 Don’t rush to react Even if you know this tip already, it still can be hard to apply it when the moment comes. Sometimes it is to hard to hold our words and do not respond immediately. But there is a way to make it happen.
    • Step 3 Don't kill the messenger

      Step 3 Don't kill the messenger
    • Match the tips with their results

  • Active Listening

    How well you listen has a significant impact on your ability to achieve a real change. Learn about the three levels of listening and how listening practices can improve your ability to give and recive effetive feedback.

    Lesson Excerpts

    • Active listening is a communication technique that involved an intentional effort to hear not only the words that the other person is saying but, the whole message they are trying to communicate.

      Active listening is a communication technique that involved an intentional effort to hear not only the words that the other person is saying but, the whole message they are trying to communicate.
    • The way to improve your listening skills is to practice active listening.

    • 4 Keys to Active Listning.

  • How to get back on track after bad feedback.

    Learn how you can to take criticism in stride and turn negative feedback at work into an opportunity for growth.

    Lesson Excerpts

    • But if you know how to use it, negative feedback can be an incredible opportunity to show off your abilities. And prove that you’re open to change and capable of growth. Press the Ok I'm done button to learn five quick tips that will get you back on track after negative feedback.

    • Do you remember your reaction? What did you do to repair your reputation? What can you do better next time?

"Giving and Receiving Feedback" Author

EdApp

EdApp is a leader in training for the mobile workforce. As a microlearning platform EdApp delivers tens of thousands of lessons a day globally. The use of gamification and social learning make EdApp a platform that boasts engagement across the board. The content library now lets you access world class content for you and your team. EdApp has set out to democratize learning and give everyone a classroom in their pocket.

Selected Review

"I've always known that giving and receiving feedback are such important skills to have but I have never experienced such insightful training as this Giving and Receiving Feedback course. Just after 4 courses, I feel more capable and knowledgeable about the benefits and how to execute feedback in the best way possible. 100% recommend!"

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