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"The Future of Work."
Video | The Future of Work
Automation & globalization is changing our world of work.
Changes that enabled companies to produce better, faster & profitable products & services...
...but imagine these changes, in the hands of your competitor?
A fine time to rethink strategies.
Hello I'm Khalid Said your coach & companion for this course...
...I'm the Managing Director of Lean Vision Ltd. UK, a Senior LEAN Consultant at IMIG International.
Let's discuss how fostering culture of change, can help individuals & organizations adapt to a constantly changing world of work, and use change as a dynamic force for growth.
"If you always do what you've always done, you'll always get what you've always got." -- Henry Ford
As a young grade-schooler, my parents have two rules; "do well in school" & "beware of strangers".
Fast forward today, I guess I did okay with the "school" rule... ...but the rule with strangers, failed that one. Because every day I get approached by total strangers to ride in their car!
... in their UBER car!
Almost overnight, the ride-sharing business model disrupted the 100 year-old taxi industry across the globe.
The past 20 years 52% of Fortune 500 companies closed shop... ...and we're just at the start of disruptive age!
. . . . . . In a disruptive age, leaders must foster a culture of change, to ensure that their organization can thrive, and solve the problems of today and tomorrow.
In this age of disruption, how do you see your near future changing?
"All great changes are preceded by chaos." -- Deepak Chopra
During the 1970s, the term "work-life balance" did not exist...
...until the 80's tech-age came along.
...Our work-life is now always-on, always-connected and drowning in a chaotic web of data, deadlines, and meetings! Wait, but isn't technology supposed to make work-life easier?
Problem is, we simply utilized but not OPTIMIZED the benefits of technological change... and so you have chaos.
Here's a few tips you can do to reduce or eliminate chaos in the workplace. First, recognize chaos is an opportunity to improve yourself or your organization... it's your hidden wealth!
Second, evaluate your procedures, reports, metrics, all the meetings, and policies that could be causing chaos, or is not truly necessary. Follow the LEAN approach aimed at eliminating "waste" in product and processes while satisfying your customer.
Delegate authority and decision-making to the lowest level possible, especially those that affect your customer. When you empower people to solve problems at their level, you can eliminate chaos since problems are solved as they happen.
"Wisdom is not the product of schooling, but of the lifelong attempt to acquire it." -- Albert Einstein
If change is certain, how can you help your organization become adaptive now and into an uncertain future? By helping them become LIFELONG LEARNERS.
During COVID-19, the most experienced organizations were the ones who had difficulty surviving the crisis. Because the experience & skills they had were effective during stable times, but aren't as useful during rapid change.
When work from home became the COVID-19 norm, the micro-managers struggled to manage their workforce.
Businesses are changing fast. Any organization who thinks they "know it all", won't be prepared for any disruptive change. This is where lifelong learning becomes an important part of your culture... ...and here are ways to foster it.
First, encourage curiosity. Find out what your team wants to learn by asking for a list of topics they are passionate about. Then connect their learning interests with the company's goals by providing a learning facility for your team that enables them to acquire knowledge, and immediately apply them.
For example, a Marketing head wants to learn about digital marketing to help generate sales leads. Or an Accountant wanting to learn about Data Analytics so they can translate huge amounts of data into useful decision-making information.
Second, make your learning mobile and self-paced, like this course. Traditional classroom learning whether face to face or online live webinars, has become "forgetting events" as they forget more than 60% of the topics as soon as they leave the class. Plus they interrupt your valuable work schedule.
"The art of communication, is the language of leadership." -- James Humes
When you want to change a culture, and in particular, create a culture that thrives on change, you need to communicate in a clear, consistent, and transparent way.
What I mean by clarity, is that everyone who's affected by the change, needs to understand in the simplest possible language exactly what is being changed and how it will be implemented, and what their roles are.
The change needs to be communicated consistently, using the same kind of language when giving status updates. In this way, employees can better understand what's changing, which provides a sense of continuity and comfort, while adapting to being in a constant state of change.
The company's leaders also need to be transparent about the reasons for the change, the why. The communications need to answer the questions of why staying the way we are won't guarantee success in the future, and why the change will.
"Do rewards motivate people? Absolutely! They motivate people to get rewards." -- Alfie Kohn
Your company's mission & vision can be written on the walls. A job description can state tasks to be completed, but in the end, people will do what they think will bring them the most rewards.
You can tell someone that they will be more productive if they collaborate but if you steer their goals to their productivity, not to collaboration and they believe they can be more productive by working individually, that is what they will do. Because it will allow them to achieve their bonus. At least, in the short term.
"The highest reward for a person's hard work is not what they get for it, but what they become by it." -- John Ruskin
So now you're ready to move your organization's culture to one that embraces change as a competitive advantage. The next step is to build the behaviors that will support the new culture.
"Theory is splendid but until put into practice, it is valueless." -- James Cash Penney
Congratulations on finishing this course. Now you're ready to create a culture of change. And by doing this, you're ensuring that you and your company will succeed in the future. Be sure to use what you just learned and share it with others. We say that the best way to learn something is to teach it.
Remember to stay curious and always be exploring and learning. This will keep you agile and make change your friend. Keep an eye out for companions who will go on the journey with you so that you can support each other to stay the course.
Think about your company's culture. What are its defining characteristics? What aspects of the culture can you accentuate, and which areas do you need to develop? Who are your power centers, who you need to engage to create a culture of change, and what does your communication plan look like?
Please share your "change" challenges, successes, and failures with me so we can support each other in creating a culture of change. You may email me at: firstname.lastname@example.org