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Client Value Creation Free
Creating value for customers helps sell products and services.
From the author:“"Creating value for customers is pivotal to sell products and services to new and existing clients. The Client Value Creation course provides a multifaceted outlook on how to best create value for your clients, analysing opportunities, building relationships and successful execution."”Client Value Creation Lessons
Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.
- Shape Value Led Opportunities
- Create Win-Win Relationships
- Focus on Excellent Execution
- Review
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What you will learn
- Shape Value Led Opportunities
- Focus on Excellent Execution
- Create Win-Win Relationships
Client Value Creation course excerpts
Shape Value Led Opportunities
Understand how creating value for customers has a long-term business impact.How to Shape Value Led Opportunities
Ways of Acting Make it clear for yourself as to who exactly your clients are
Be curious about what the client values are and develop a common understanding.
Test everything you and your team do: “What value does this add to the client?”
Asking questions to clarify your client's expectations, will lead to success.
Create Win-Win Relationships
Build strong relationships with your clients that can withstand difficulties.Shape deals that are beneficial to both your clients and to you�.
Ways of Thinking
Leaders have a reputation for responsiveness and sharing risks as well as rewards.
Respect the ideas of your clients and be a service oriented.
The essence of a good management relationship is to build trust.
To secure long-term relationships�, avoid;
Ways of Learning
Greet everyone with attention and warmth, even in the lunch line or on the elevator. �
Consider how you handle situations where you have a different and challenging point of view. �
Take a relationship you'd like to strengthen and map out the actions you intend to take�
Focus on Excellent Execution
Recognize why setting high quality standards is importantProvide outstanding service by focusing on value-driven results.
Measure performance against client expectations and the agreed-upon value proposition.
Ways of Thinking
Identify potential difficulties as early as possible.
Generate a great experience for all clients. High quality and good service result in success.
Select the correct answer Challenge managers to develop
Ways of Learning
Be thoughtful about how your colleagues and teams will be introduced into the client organization.
Create an orientation process for people who join the team, including briefings on client terminology, etc.
Create an early warning system with your team that recognizes their efforts and rewards them.
Review
Check how well did you understand today's materialClient Value Creation
Asking questions to clarify your client's expectations, will lead to success.
To secure long-term relationships�, you shoukd avoid;
Client Value Creation Course Author
EdAppEdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.Good
Simple business case examples would go along way in cementing the methodologies learned here
I have learned more about this course and love it. I gained enough knowledge
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