Building and Maintaining Trust

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Building and Maintaining Trust Free

By EdApp
4 Lessons
4.8
(20 reviews)

Trust is the intangible asset that keeps leaders and their followers working together to achieve a collective goal. In this course, we will discuss the elements of trust, how trust is built, and how it is maintained from a leadership perspective.

Building and Maintaining Trust Lessons

Click through the microlessons below to preview this course. Each lesson is designed to deliver engaging and effective learning to your team in only minutes.

  1. The Elements of Trust
  2. Building Trust in a Blended Workforce
  3. Maintaining Trust as a Leader
  4. Review

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Building and Maintaining Trust course excerpts

The Elements of Trust

What makes a leader trustworthy in the eyes of their people? In this lesson, we'll talk about the components that make up trust.
Building and Maintaining Trust Course - Lesson Excerpt

It's simple. Without the trust of the people in their charge, leaders cannot lead.

The Elements of Trust

A reliable leader is someone who: Select all correct answers.

Perceived Commonality "Do we hold similar values and beliefs?" "Do we have a similar approach to work?" "Do we support similar policies and practices, and maybe even have similar hobbies outside of work?" Though we don't need to agree on every single thing, we are more comfortable trusting people we can relate to since we find them to be more authentic.

Building Trust in a Blended Workforce

More and more companies are hiring a combination of internal (on-site) and external (off-site) employees to run daily operations. Here's how you can build trust as a leader in a blended work environment.
Building and Maintaining Trust Course - Lesson Excerpt

Keep internal stakeholders in the loop.

Building Trust in a Blended Workforce

Aside from technical expertise, what's another important factor you should consider when hiring external help?

Be worthy of trust.

Building Trust in a Blended Workforce

Your words and actions as a leader shape your reputation, and having a good reputation is a prerequisite to being trustworthy.

If you demonstrate integrity, your leadership will be respected by both on-site and off-site employees.

Maintaining Trust as a Leader

The work doesn't stop once you've proven that you're trustworthy. In this lesson, we will talk about how you can maintain the trust of your employees regardless of your industry.
Building and Maintaining Trust Course - Lesson Excerpt

Stay accessible.

Maintaining Trust as a Leader

This is especially important in times of crisis such as when the COVID-19 pandemic rendered millions of people either jobless or fearing for their livelihood.

Maintaining Trust as a Leader

Speak a common language. Even if you take the time to engage with your people, it won’t make any difference if all of your conversations are filled with jargon and commentary on graphs and charts. Remember, not everyone is privy to the same knowledge and information as you are. Whether you’re trying to connect at a personal level, or you’re trying to explain something work-related, avoid jargon and speak plainly when trying to communicate.

During town halls, Q and As, or even just informal banter, be comfortable admitting that you don’t know the answer to every question, but you will do your best to find out ASAP.

Maintaining Trust as a Leader

From an employee’s perspective, an authentic leader is easier to support and empathize with compared to someone who seems to know all the answers and is never wrong.

Maintaining Trust as a Leader

What do we mean by "speak common"?

Review

Building and Maintaining Trust Course - Lesson Excerpt

A reliable leader is someone who: Select all correct answers.

Aside from technical expertise, what's another important factor you should consider when hiring external help?

Building and Maintaining Trust Course Author

EdAppEdApp is an award winning, mobile first microlearning platform with integrated authoring and delivery. EdApp contributes training courses that have been created by the in house instructional design specialists.

It was really amazing

After going through these questions,will gain more knowledge and experience.

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