10 Retail Management Courses

Retail Management Course #1 - Visual Merchandising (for Fashion Retail)

As a retail manager, your key responsibility is to make sure that your store is profitable. EdApp's Visual Merchandising (for Fashion Retail) course will show you how to successfully display your products to get customers to enter your store and make a purchase.

This retail management course starts out by discussing the significance of visual merchandising and how the exterior and interior design of your retail business can help make your products/services more enticing for the customers. It also explores the various kinds of merchandising displays and how to choose the best one for your store. It also includes a rundown of tried-and-true practices like the rule of threes, different lighting options, and window cleaning methods.

EdApp is a hybrid training tool that gives you this online course all for free. Since retail work can be pretty hectic, its mobile learning feature will surely come in handy for you. What this means is that this course can be taken on any device whenever and wherever you want. 

• Cost: Free
• Scope: The value of visual merchandising, types of merchandising displays, essential elements of visual merchandising, techniques to consider

Created by EdApp

Retail Management Course #3 - Retail Management: Retail Technology and Security

Alison’s retail management course helps you keep an eye on cash flows, maximize sales, minimize stock loss, and fight fraud through the use of technology and security. Here, you’ll learn about cutting-edge retail technologies like Radio Frequency Identification Devices (RFID) and Customer Relationship Management (CRM) systems. 

You’ll also gain insight into how current consumers behave, particularly with specific market segments that rely on their PCs and mobile devices while making purchases. This knowledge will guide you in developing a more effective retail selling plan that will appeal to them and increase the profitability of your company.

• Cost: Free
• Scope:  Introduction to retail technology and security, loss prevention, crime and customers

Created by Alison

Retail Management Course #5 - Selling Strategies and Interacting with Customers

Another key of aspect of successful retail sales is having a solid selling strategy. EdApp knows how important it is for retail managers, so it brings you its course on Selling Strategies and Interacting with Customers. Here, you’ll learn how to maximize consumer interactions and put strategies into practice to increase revenue. 

This course unpacks proper greeting practices as well as ideal questions to ask to pique the interest and curiosity of your audience. Value-based selling is also tackled to make customers realize that their purchase is undeniably worthy. To wrap up this course, you’ll gain techniques for closing transactions, such as the "Sharp Angle" and "Summary" Close.

• Cost: Free
• Scope: Greeting customers, selling by asking questions, using curiosity to sell, value-based selling, sale closing techniques

Created by EdApp

Retail Management Course #6 - Business 101: Cash Flow Forecasting For Retail Business

Keen to know how to create an accurate budget and forecast for your business? Then Skillshare’s Cash Flow Forecasting for Retail Business is the retail management course you need. Here, you’ll learn how to utilize Microsoft Excel to keep track of your financial transactions on a daily, monthly, or annual basis. This course will also show you how to apply this knowledge to forecast future cash balances and make wise business decisions.

• Cost: 8 - 15 USD per month (Subscription basis)
• Scope: Building the proper structure for budget and forecast using Microsoft Excel, format spreadsheet, how to track cash flow forecast and budget, how to make informed decisions about your business

Created by Skillshare

Retail Management Course #8 - Digital Skills: Retail

The Digital Skills: Retail course from FutureLearn discusses the ideas behind digital retail technology and how it’s gradually changing the retail sector as a whole. This retail management course will teach you how to use cutting-edge tools, gadgets, and automation to boost retail operations and secure growth and success. It also tackles the critical role that social media and digital platforms play in multichannel retail marketing and how they can help you gain more customers. 

• Cost: Free
• Scope: Retail in the digital age and creating new customer experiences, retail tools, devices, and automation, retail in a connected world, automation, and AI, vital role of digital marketing and social media

Created by FutureLearn

Retail Management Course #10 - Ergonomics (for Retail)

Retail ergonomics is an important topic to learn for your retail management training. With EdApp’s Ergonomics course, you’ll gain knowledge on how to create a comfortable work environment for your staff. This course guides you through the fundamentals of retail ergonomics and how to implement storewide ergonomic solutions. In order to prevent musculoskeletal disorders (MSDs), which are becoming more and more common among retail workers in America, this course includes lessons on proper lifting techniques, advised working posture, preferred work zones, and merchandise stocking advice.

• Cost: Free
• Scope: Ergonomic principles and their benefits, the how-tos of applying the solution to the workplace, musculoskeletal disorders (MSDs), storewide ergonomic solutions such as proper lifting, working posture, work zones, and stocking tips

Created by EdApp