10 Confidentiality Training Courses
We’ve listed these confidentiality training courses to emphasize the role of safeguarding sensitive information in today’s data-driven world. These courses offer practical knowledge and skills through interactive lessons, real-life scenarios, and expert guidance. With these courses, your team members will be experts at upholding privacy, trust, and integrity in your organization.
1. Privacy Policy
Take advantage of EdApp’s Privacy Policy course to make sure that your employees are compliant with any laws or standards that govern sensitive data. This confidentiality training course will help your workers understand the key elements of a privacy policy, including who collects and processes users' data and what and how data is collected. Region-specific requirements and laws in the US, UK, and AUS are also discussed in detail. One of these laws is the California Online Privacy Protection Act (CalOPPA), which is one of the strictest privacy laws in the US. Basically, this regulation mandates that all applications and websites should have a privacy policy that is both visible and easily accessible.
The course then briefly touches on the specifications of the Children’s Online Privacy Protection Act (COPPA), which requires online services that cater to children under 13 to get their parents’ consent. As your employees go through the lessons, they’ll also learn about the consequences of non-compliance with privacy policies, including fines, civil penalties, contractual penalties, lawsuits, official reprimands, data protection audits, and loss of services.
As a training software, EdApp presents this course in microlearning format, which means lessons are in bite-sized form and are focused on key information. It also applies gamification features to increase learner engagement and combat the lack of motivation.
- Cost: Free (up to 10 users)
- Scope: Data privacy key elements, Region-specific requirements, Consequences of non-compliance
2. HIPAA Compliance Training
Created in EdApp in partnership with Improvement Sciences, the HIPAA Compliance Training course provides comprehensive information that will help medical organizations comply with HIPAA standards. This confidentiality training course highlights the importance of HIPAA and the types of identifiable information that must be protected and not compromised. It then goes into detail about the privacy, security, and breach rules covered by HIPAA. It also guides learners in dealing with cybersecurity and internal threats, including ways to remedy them. It also provides the best practices in handling confidential information and PII data, and even uses different scenarios for a better understanding of the learners.
Upon completing this course, your learners’ understanding and comprehension of the topic will be tested with a knowledge check. They’ll also have access to a glossary of HIPAA terms for reinforcement. This course is perfect for introducing or reinforcing HIPAA rules and regulations. While completing this course doesn’t guarantee an accredited HIPAA certification, it still serves as a great starting point for introducing HIPAA to your employees.
- Cost: Free (up to 10 users)
- Scope: HIPAA Overview, Privacy, Security, and Breach rule, Threats and remedies, Best Practices
3. General Data Protection Regulation (GDPR) for Individuals
Another confidentiality training course by EdApp is the General Data Protection (GDPR) for individuals, which is specifically intended to raise awareness of the rights of employees as individuals with regard to their personal data. This course defines GDPR and its importance to individuals. Then, it covers how organizations can lawfully use and control your data. After understanding how your data can be processed, you will discover your rights in controlling how you want your personal data can be used with security policies. By helping your employees appreciate their own rights, they’ll also have a better grasp of their accountability and responsibility in handling confidential information, whether it’s the company’s or customers’.
As a remote work software, EdApp uses a mobile-first approach for this course, making it easily accessible for employees who don’t have immediate access to desktops and barely have enough time to spare for long training sessions.
- Cost: Free (up to 10 users)
- Scope: GDPR and its importance, How businesses interact with your data, GDPR’s implications
4. Introduction to Research Ethics: Working with People
Hosted in FutureLearn, the University of Leeds’ course on Introduction to Research Ethics gives a good introduction to research ethics and the proper ways to work with the participants of the study to make your research valid. The course dives into the key principles of ethical research, potential ethical issues, and application. When your research team is conducting a study, insights from this course will help in reinforcing your responsibility to ensure that the participants consent and know their rights. While not solely focused on confidentiality training, this is a perfect introduction to researchers on how to properly handle data and information.
Lessons are delivered in the form of videos, audio recordings, and articles. This course takes around 2 weeks to complete with 4 hours of study each week. Assessments are included to test the knowledge retention of your learners.
- Cost: Free (within 4 weeks), Paid subscription starts at $49 USD
- Scope: Key principles of ethical research, Potential ethical issues, Application
5. Introduction to Informed Consent
Global Health Training Centre’s course on Introduction to Informed Consent explores the importance of informed consent and its limitations with security measures. It also goes over the regulations and guidelines that healthcare providers should follow to prevent patient misinformation, exploitation, and coercion. At the end of the course, your employees can take a final quiz and must achieve a passing mark of 80% or higher to earn a certificate of completion.
Every patient has a legal right to accept or refuse medical treatments and clinical practices, which is why clinicians and physicians must have a sound understanding of the entire context of informed consent. Ensuring that your patients know what they’re getting into is a basic requirement of good healthcare customer service.
- Cost: Free
- Scope: Introduction to informed consent, Limitations of informed consent, Rules and regulations on informed consent
Created by Global Health Training Centre
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6. Cyber Security
Cyber Security is a confidentiality training course available in EdApp that’s aimed at giving your employees basic knowledge of cybersecurity as part of their shared responsibility in protecting your organization’s data from cyber attacks and hackers. This course includes 8 lessons that mainly demonstrate an understanding of cybersecurity and its importance, as well as safety precautions and best practices in protecting the company’s data from unauthorized software and other cyber attacks. It also discusses proper usage of emails and the safe protection of passwords. To mitigate the risk of losing confidential data, this course tackles effective document management strategy, like the use of breach notification, that is vital for any business.
- Cost: Free (up to 10 users)
- Scope: Importance of cybersecurity, Best practices in protecting company’s data, Safe usage of emails and passwords
7. Cyber Security Awareness
Another cyber security course on EdApp is Cyber Security Awareness, which is designed to equip your employees with a comprehensive guide on recognizing and preventing different kinds of cyber attacks and threats. This course highlights injection attacks, broken authentication, and session management that are vital in understanding the common ways your employees can be vulnerable or at risk to any cyber attack. It also covers unauthorized access control, confidential data breach, cross-site request forgery, phishing, component usage with known vulnerabilities, and unprotected APIs. After understanding these threats and vulnerabilities, the course provides measures to protect your data.
This course is available for free in EdApp’s course library making it readily deployable for your teams. This course library also gives you access to hundreds of other courses that you can edit and customize with your own expertise or with company-specific information – no need to start from scratch!
- Cost: Free (up to 10 users)
- Scope: Common types of cybersecurity attacks, Common malpractices on cybersecurity, Sensitive data exposure, Guideline on online security
8. Introduction to Confidential Information and Remedies
The Introduction to Confidential Information and Remedies is a confidential training course offered by Alison that focuses on confidentiality, information privacy, and intellectual property violations. This course first defines confidential information and the conditions under which information can be considered confidential. It then differentiates between a patent and a design before discussing intellectual property rights. It also covers the different types of violations committed in using confidential information without consent.
By the end of the course, your learners can check their knowledge and understanding with an assessment test with a required minimum score of 80 percent for successful course completion. While the course is available for free, official certificates need to be purchased.
- Cost: Free
- Scope: Introduction to confidential information, Confidential information requirements, Enforcement and remedies
9. Confidentiality in the Workplace
The Confidentiality in the Workplace course by Virtual College is designed specifically for employees who have access to or work with sensitive information, such as healthcare receptionists, recruitment specialists, and more data classification. This course demonstrates the importance of confidentiality in the workplace that will help reinforce the accountability and responsibility of your employees in handling such information. It also tackles the four key requirements of the confidentiality model. This engaging course only takes an hour to complete, which can perfectly fit the busy schedule of your employees.
- Cost: £25 EUR + VAT
- Scope: Importance of workplace confidentiality, Confidentiality model
10. Healthcare Data Security, Privacy, and Compliance
Offered by John Hopkins University through Coursera, this HIPAA compliance training course is targeted at healthcare IT Support professionals. It discusses the types of healthcare data sources and the different ways to keep them secure. This course also examines the dangers of security breaches and different cyber attacks, like malware and phishing, and how the knowledge and expertise of IT professionals can prevent and mitigate them. Modern approaches like encryption and cloud computing will also be explained in detail as a way to protect and safeguard sensitive health data. You can learn this course at your own pace, but it takes approximately six hours in total to accomplish, which may be quite lengthy for those with short attention spans.
- Cost: Free
- Scope: Healthcare laws and compliance, Data security and privacy, encryption and cloud computing
Protect sensitive data and information with confidentiality training courses
Working with confidential and sensitive information entails serious responsibility in handling and protecting them. As part of your industry’s compliance and information security training, it’s essential to deploy confidentiality training courses for all employees other than just the Information Technology (IT) department. These courses are designed to discuss the laws concerning confidential information, such as privacy laws, Health Insurance Portability and Accountability Act (HIPAA), General Data Protection Regulation (GDPR), and many more. It also covers how to use and keep information secured and data loss prevention. Strengthening the knowledge of your employees about information security will help your organization stay compliant and, consequently, avoid penalties and other serious violations. You can implement confidentiality training as part of the onboarding of your new hires or as a refresher course for existing employees to keep them up-to-date with the rules and regulations. This way, you can ensure that each employee in your company is proactive in safeguarding sensitive data and information.