10 Cash Register Training Courses
We've listed 10 Cash Register Training Courses to help both new and seasoned cashiers handle payments and assist customers with their purchases. These courses were designed to equip them with the foundational skills and knowledge needed to perform their jobs and give customers a pleasant shopping experience.
1. Payment Security (for Cashiers)
EdApp’s Payment Security is perfect for cashiers who need training in modern payment systems. It starts by discussing contactless payments through NFC (near-field communications) technology, which relies on the proximity between two devices for it to work. It talks about the security features it comes with as well as which devices can be used.
Aside from NFC, learners will also discover how Apple Pay, Google Pay, and Square can be used to accept payments. Credit cards and debit cards will also be tackled as those are still the most common form of payment used by most customers. To end the course, cashiers will learn security measures, such as identifying suspicious behavior, scamming, and skimming to protect the business.
If your establishment uses other forms of payments, this cash register program can be easily edited to add more content. Just choose a template and enter your content with EdApp’s drag-and-drop authoring tool. This course can also be customized to add your company’s logo and theme to give it a more personalized feel.
Length: 5-10 minutes per lesson
Certification: Available
Cost: Free
Created by EdApp
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2. Creating A Positive Customer Experience
While a cashier’s main task is to take payments and balance the cash register, they’re usually the face of the establishment as they get to interact with customers. This is why it’s important to properly train them on customer service.
With EdApp’s Creating A Positive Customer Experience, cashiers will understand the importance of their role in their customers’ experience. Lessons in this course include how to impress, interact, and engage with customers. They’ll also learn what qualities they need to offer quality customer service. Towards the end, there’s an assessment to gauge how much they’ve learned.
This course is available on mobile devices and can be taken anytime and anywhere. This is perfect for employees who have little to no time to sit down for actual classroom training. The course can also be downloaded for offline usage so the lack of internet connectivity won’t be a problem.
Length: 5-10 minutes per lesson
Certification: Available
Cost: Free
Created by EdApp
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3. Cashier Training Program
GMC Training Institute’s Cashier Training Program is a comprehensive cash register training course covering all cashiering fundamentals. In this course, cashiers will learn the basic math needed to calculate sales taxes. They’ll also learn cash register operations, using the point of sale system, change making, and check-out procedures.
Another part of this course will discuss interpersonal skills to handle customer relationships effectively and give excellent customer service. This program is a mix of classroom, hands-on instruction, and real-time practicum experience in a work environment to test employees’ skills and knowledge.
Length: 40-100 hours
Certification: Available
Cost: Contact for pricing
Created by GMC Training Institute
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4. Cashier Essential Skills
NCEC Academy’s cash register training course is intended for budding cashiers or those who want to refresh and refine their skills. It starts by introducing the role of cashiers in the retail industry by discussing the responsibilities that come with the job and the equipment to be used. Communication skills will also be discussed to ensure that cashiers are able to give clear information to customers and handle any difficult interactions.
Anyone can register for free for this self-paced course. However, if you’d like to get a certificate of completion, you’ll have to pay a small fee.
Length: 50 hours
Certification: Available
Cost: R500
Created by NCEC Academy
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5. The Cashiering Professional Certificate
This cash register training course was specifically created for cashiers who work in higher education institutions, such as colleges and universities. Here, cashiers will be equipped with basic cashiering functions, such as calculating tuition fees while factoring in billing and due dates, as well as policies and procedures.
Cash handling, which involves balancing the register and processing payments, will also be taught. Overall, this course emphasizes the importance of soft skills as part of a cashier’s skill set and will delve into problem-solving, customer service, accountability, stress management, and more.
Length: 2 hours
Certification: Available
Cost: USD $290
Created by Higher Education Training Services
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6. Cashier and Retail Assistant
Educate24’s cash register training course is a self-paced program consisting of articles and assessments. It teaches the fundamentals of being both a cashier and a retail assistant. In this course, learners will know about the various basic operating procedures, security measures, workstation maintenance, and customer service needed to succeed in this job.
To pass this course, a grade of 50% is needed for each chapter test. If learners don’t make the mark but get high enough results on the other tests, they can still make the cut.
Length: 3-5 hours/week
Certification: Available
Cost: R799
Created by Educate24
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7. Basic Math 101
While modern cash registers do the calculations automatically, cashiers must still have the basic math skills to make sure they do the job correctly. This is especially helpful in case something goes wrong with the cash register when calculating taxes, discounts, and giving the correct change to customers.
In this course, learners will learn how to do basic arithmetic to perform calculations, such as addition, subtraction, multiplication, and division. It also teaches them how to move around decimals, fractions, and percentages that most cashiers will encounter when calculating purchases. By taking this course, they’ll gain confidence in processing payments and can also focus on other efforts, such as giving excellent customer service skills.
Length: 17 hours
Certification: Available
Cost: USD $55 (without certificate), USD $80 (with certificate)
Created by Universal Class
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8. Cashiering Fundamentals
Another cash register training course that cashiers will find useful is Northern Lights College’s Cashiering Fundamentals. It gives learners a refresher on basic mathematics to perform calculations, so they are armed with the knowledge to do computations when accepting payments. Additionally, it teaches them how to use a point of sale (POS) system and some troubleshooting steps for those devices.
What’s great about this course is that it can be customized to meet your store’s specific needs. Training administrators will just have to contact Northern Lights College and make arrangements and they’ll get it done for you.
Length: 14 hours
Certification: Available
Cost: CA $123
Created by Northern Lights College
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9. Software Based Cashier Training
Business Basket has designed this course to help retail workers become good cashiers. It familiarizes learners with the primary duties that come with this line of work, which focuses on using POS systems and delivering great customer service. The topics in this course include greeting customers, ringing up purchases, processing payments, and bagging the purchased items.
Another important skill that is taught in this course is using sales techniques that are reflective of acceptable retail practices. There’s also a hands-on activity using a credit card machine that simulates making a transaction so learners can apply what they’ve learned.
Length: 2 hours
Certification: Available
Cost: Contact for pricing
Created by Business Basket
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10. Upselling
EdApp’s Upselling course will help your cashiers learn all about the fundamentals of upselling when dealing with customers on the counter. It also tackles the numerous factors that go into upselling opportunities. The psychology of upselling is examined in this cash register training course, which is demonstrated by giving customers the "must-have" effect to persuade them to upgrade. Additionally, it educates learners on consumers purchasing decisions so they can recognize opportunities to accelerate customer decisions.
The course offers negotiation strategies so that retail workers and cashiers can learn how to deal with and get past consumer reluctance or reservations. This cash register training program has 4 lessons that can be completed anytime, anywhere.
Length: 5-10 minutes per lesson
Certification: Available
Cost: Free
Created by EdApp
Explore the courseHandle paying customers with ease with cash register training
Cashiers have a vital role in a retail environment. Not only do they handle the money coming into stores, but they also deal with customers and serve as the face of your establishment. This is why it’s important to prepare them with cash register training to ensure that the entire checkout process goes correctly and smoothly. When you have competent cashiers with excellent customer service skills, you’re sure to leave a lasting impression on your customers and grow your business quicker.