With Gen-X and Baby Boomers advancing through the company ranks, there can be generational barriers which hinder communications between older and younger workers. This can be a particular problem when it comes to training Millennials as what worked with older generations (and, more importantly, the associated expectations) can differ considerably with the younger workers. It’s an issue that’s of even bigger significance with the newer Generation-Z workers (those born just before the turn of the Millennium) who are starting to enter the workforce.
A major problem is that eLearning training courseware hasn’t changed much since the turn of the Millennium – SCORM-based eLearning content might be older than some of your employees and it won’t have changed much in that time. It’s never been particularly effective either as historically-low, course-completion rates demonstrate. Consequently, it’s important to use training technology and materials that younger workers can best relate to. With that in mind, here are three tips for training Millennials
Three tips for training Millennials and Gen-Z
1. Use mobile learning
Young people are glued to their mobile devices which operate as extensions of themselves. Instead of forcing them to sit in front of a work tool for 40 minutes, send training courses to their phones. That way they’ll happily engage with training in their own time, at their own convenience and at their own pace.
Another benefit for training Millennials with mobile learning is that you can onboard them as soon as they’ve agreed to join. In the modern workplace there are numerous things that can still go wrong in the (potentially) weeks between agreeing to join and joining a company. By setting them up with onboarding lessons before they join, they can become part of the team before their first day.
Few people have the attention span to absorb a whole training course worth of information. By splitting lessons into small, digestible chunks (and reinforcing that information) it has a far greater chance to embed in long-term memory. Microlearning perfect for training Millennials.
Millennials and Gen-Z are fully used to playing casual games on their phones. By presenting your learning material in game form, training becomes fun and, more importantly, effective. You needn’t worry about expensive development costs either as existing learning content can simply be uploaded to gamified learning templates.