Tag: training courses
When implementing training in the hospitality industry, it leads to a better experience for your customers. Better guest experiences leads to brand loyalty and brand loyalty leads to many …
Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the …
Far too often, organizational leaders, businesses owners and managers struggle with how to train their frontline staff. Here are simple ideas for customer service training that can help you …
Knowing how to do customer service training is an important thing for any organization wishing to attract new customers and retain their old ones. Below are ways on how …
As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a …
Are you one of the many organizations ready to make customer service training a top priority? This article is for you. Here are 5 ways to deliver customer service …
French multinational Sodexo is the worldwide market leader in Quality of Life services. With almost half a million employees around the world, e-Learning has traditionally been challenging for the …
In this free complaint handling course, you’ll learn how to turn negative customer complaints into a positive customer experience. Let’s discover why customers complain and the types of customer …
