Tag: gblog
Why Use Mobile Learning? In our fast-paced world, learners are working remotely and using mobile devices daily. Smartphones are ubiquitous go-to devices for a wide variety of reasons, including …
Not only does training arm your customer service reps with much-needed technical and professional skills but it also shows that you are keen on bringing them with you into the …
Far too often, organizational leaders, businesses owners and managers struggle with how to train their frontline staff. Here are simple ideas for customer service training that can help you …
Knowing how to do customer service training is an important thing for any organization wishing to attract new customers and retain their old ones. Below are ways on how …
As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a …
Are you one of the many organizations ready to make customer service training a top priority? This article is for you. Here are 5 ways to deliver customer service …
Product knowledge is the cornerstone of any good sales team. Understanding the products that you are selling is really the 101 requirement for onboarding new sales staff and ramping …
eLearning content management in organizations is often overlooked and can cause many issues for staff onboarding and upskilling. One of the reasons it’s overlooked is that the content in …
The authoring tools that learning management systems (LMSs) are equipped with are key to creating useful and engaging eLearning content for your staff. The more sophisticated the authoring tool …
Sales teams, their skills and product knowledge are one of the most valuable assets of any business. Building value in their skills is an important function of any learning …
