Tag: employee training
1. Positivity One of the most important customer service skills is positivity. In the customer services field, you will encounter numerous instances of dissatisfied customers. They may have had …
A month ago, we launched our latest feature – Rapid Refresh – to help you regularly check the understanding of your teams and reinforce content delivered in person, during …
Whether you’re part of a small business or a big enterprise, you deal with numerous customer calls, emails, and website queries every day. Effectively managing these communication channels becomes …
“Onboarding”, whether in person or remote, is a relatively new word but don’t let that fool you. This process (which has been around as long as people have been …
Contrary to what people might think, sales isn’t as easy as it looks. There is an art and skill to it that takes time and constant practice. There are …
Why onboarding strategies? Finding the right employees for your company is a time-intensive endeavor. Once you have reeled in the right candidates, you are going to want an effective …
There are many reasons why training consultants are now shifting to online training from traditional learning. First, online training gives you the ultimate flexibility to train and learn anytime …
Sales is a cutthroat industry and it takes those armed with the most important sales skills to stay ahead of the competition. Its core strategy relies on the strengths …
In this age where remote work is becoming the norm, remote work software is in demand more than ever. Remote work software facilitates your dispersed team’s activities by providing …
Frontline workers are the first line of contact in your business. They give the first impression of your product, services, or brand to customers. Because of that, they should …
