The Employee Performance Gap

Performance Gap

The employee performance gap refers to the difference between the current and intended extent of employee expertise and skill. Analysing this gap allows employers to identify where employees stand in reaching their goals and how much further they need to progress to reach objectives.

Developing a concrete strategy to close the employee performance gap is pivotal to the successful progression of employees in their respective roles and responsibilities. A strong strategy to identify gaps in learning and to fill them is through microlearning, specifically spaced repetition.

Spaced repetition is a widely used strategy, with proven effectiveness and potential to be your secret microlearning weapon. It is used with the intention to reach the objective of increased and strengthened retention of information in the long-term memories of learners.

Hermann Ebbinghaus developed the Forgetting Curve after identifying the proven effectiveness of the spacing effect in the absorption and remembrance of new knowledge. Given that the average human can only withhold between 3-5 new pieces of information at any given time, it was essential to develop a strategy effective in erasing these forgetting effects.

Performance Gap - Ebbinghaus Forgetting Curve

The forgetting curve is a clear, graphical representation of the process and rates in which we forget. The decay of new information is evident to occur in intervals after the initial absorption, whereby the most rapid drop in memory occurs after 20 minutes. Revising material in bursts in intervals allows us to retain greater information in a lesser amount of time. When utilising spaced repetition, up to 100% of new and accurate material will be able to be recalled.

How Spaced Repetition Assists in a More Efficient Workplace

Cognitive overload is a common occurrence at work due to the constant flow of information throughout the workplace. In avoidance of overloading employees with often irrelevant information, spaced repetition provides a modern approach to your ideal corporate training strategy. It takes an interdisciplinary approach to employee training, through the inclusion of various types of learning and its accommodation to audiences of different ages, focuses and corporate roles.


Learn more about the best mobile platform for spaced repetition

If all of the above resonates and you’ve got to train a large group or workforce in the latest practices and policies of your organisation, get in touch at You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here.


Farnam Street: Spacing Effect