Online onboarding training

10 Online Onboarding Tips

Onboarding new employees via online training provides a convenient and effective way for newbies to be up to scratch on everything they need to know to start off on the right foot.

In this article, we outline 10 tips on how to best use online training to onboard new employees for engagement and retention.

1. Tell a story in your online onboarding program

Humans innately enjoy telling and hearing stories. In light of this, what better way to enlighten new employees with the history of the organization than in the form of a narrative? This is the perfect opportunity to provide background to employees, developing a stronger connection between organization and employee, bound by company pride.

Online onboarding tip - Tell a story in your online onboarding program

2. Develop a ‘first day on the job’ scenario

Developing a ‘first day on the job’ scenario is useful for new starters as they are able to participate in an orientation before they actually begin. Serving this in a virtual learning environment provides a safe space to employees, where they are able to make mistakes and iron them out beforehand.

Online onboarding tip - Develop a ‘first day on the job’ scenario

3. Outline the organization’s values and culture

Exemplifying the organization’s values and culture to new employees is essential to prepare them for what to expect when they begin at the company. When employees understand what is important to the organization and what they value, they are more likely to fit in and know how things will likely work.

Online onboarding tip - Outline the organization’s values and culture

4. Provide vision into expectations of employees

Providing expectations of employees in the early stages of employment is essential for effective guidance and provision of feedback on their journey to corporate success. When a vision is instilled into the minds of employees, they can set their own long-term goals, resulting in boosted motivation.

Online onboarding tip - Provide vision into expectations of employees

5. Give a full insight into the products/services offered by the organization

It is pivotal to onboarding to give a complete insight into the products/ services on offer by the organization. This can be achieved by compiling all P/S into a microlesson with a short description of their function and other necessary information. This will prepare employees on what they will be handling/selling and how to do this in the most efficient and best way possible.

Online onboarding tip - Give a full insight to the products/services offered by the organization

6. Implement online onboarding training through gamification

Training implemented in the form of gamification makes ongoing online training a worthwhile investment. This type of training is stamped with milestones, meaning that employees are constantly challenged and motivated to reach their whole potential. Gamification breaks down any potential barriers to employees’ learning, allowing them to be open to learning new things and boosting their confidence in the workplace.

7. Provide an online onboarding tour to new employees

Providing a virtual tour is a great way to socialize employees with processes that will become familiar to them in the future. A virtual tour allows them to understand mandatory processes, such as their working area, how to clock in, taking breaks, etc.

8. Begin early compliance training

Traditionally, compliance training is introduced to employees after their induction and onboarding. With gamification in online onboarding training, employees are able to progress through their compliance training in a way that is entertaining and engaging.

9. Highlight the supportive network and community in your organization

When new employees are exposed to a positive learning landscape, they are immersed in a supportive environment, encouraging maximum learning. In online onboarding training, users are able to see their colleagues also completing their modules, making it a healthily competitive atmosphere, which motivates new employees.

10. Avoid cognitive overload

Cognitive overload occurs when too much information is fed to the human brain at a time. It is proven that the average human being can only withhold 3-5 pieces of new information at any given time. It is in this situation that cognitive overload occurs, causing the training to be a waste of time. Instead, microlearning releases necessary information in short bursts, allowing the brain to process the information and embed it into long-term memory.