Organizations often require their employees to comply with policies and legal requirements of their business. Employees are thus mandated to undergo training programs to understand these requirements.
Compliance training communicates the employees’ responsibilities, as well as the ethical, legal and reporting requirements of the business. This is especially important for big businesses since they have a workforce that is cross-located and are subject to stringent laws and regulations.
Microlearning is an excellent fit for compliance training that requires employees to learn simple rules and regulations, such as environmental guidelines, safety procedures, and code of conduct.
It is an educational strategy that provides 2 to 5 minutes of information nuggets that helps learners in achieving a specific, actionable objective or outcome.
What’s more, microlearning can serve as a complementary tool as part of a larger compliance training program. Before the advent of digital form, learners used to print or use handwritten flashcards alongside regular training to memorize information.
Why should businesses focus on microlearning?
Businesses across different industry domains are under immense pressure to impart compliance training in as little time as possible. The employees, on the other hand, are looking for means to fit these pieces of training in their busy work schedule.
Every stakeholder in the business has an inherent individual expectation of microlearning:
- Businesses are seeking ways where short and crisp content complement their existing training sessions to help employees reach their long-term goals.
- The learning and development team is looking for a means to provide positive reinforcement by providing supplementary training courses that can be accessed anytime.
- The learners or employees are looking for self-directed learning that can be accessed at their own pace from anywhere.
Here are some essential features of microlearning that will ensure learner and business requirements are met:
The short duration of the training will help employees retain the information for a longer duration. Though there is no fixed length for microlearning, some organizations deliver anywhere between 1 minute to 10 minutes per nugget.
Microlearning can be used by businesses to train employees with diverse roles across multiple geographic locations, thereby, improving business revenue. According to a 2013 Gallup report, US workers consider microlearning as a crucial part of the modern workplace environment.
With a tailored approach, employees can access the right information at the right time. For example, emergency workers can undertake procedures to refresh their knowledge of life-saving equipment. Microlearning enables these workers to view the exact procedure through a short video, reducing the chances of mistakes on the job.
Most businesses spend considerable time and money to find methods to embed small training sessions in everyday work activities. Microlearning will help dispersed employees to quickly access these learning solutions using personalized mobile devices to learn these concepts and get back to work.
Limited Cognitive Load
Cognitive load refers to the amount of working memory that is used to process information. Intrinsic cognitive load is an effort to process a specific topic while an extraneous load is an effort required to process information because of the way information is presented to the learner. Microlearning reduces the extraneous load as it chunks information into smaller segments.
Microlearning is ideal for spaced learning since these modules can be accessed anytime and anywhere. For instance, a 60-minute instructor-led or Web-based training (WBT) program at the beginning of the year can be followed with a refresher course at the end of the year. The microlearning can be in the form of presentations, interviews, or case studies.
Microlearning can be made more interesting by using strategies such as storytelling and gamification, while teaching concepts related to compliance and regulations. The presentation can be enhanced further by adding a dose of humor in the course. A 2015 survey from Software Advice showed that more than 50% of employees were willing to use the organization’s online learning tools if the content was broken into microlearning modules.
Quick Development & Turnaround
Since microlearning involves limited content, the development cost and the turnaround time is less compared to a WBT. The content in microlearning can also be constantly reused!
If you would like to learn more about how to build the most effective employee training strategy!
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