Onboarding new staff in any company is an expensive task. New staff take time to ramp up, learn what is needed from them and add value. The time that they spend doing that is time that the company is carrying the cost of: having a learner on their team until they are up to speed. So it goes without saying that the faster you can get a new member up to speed the better. Microlearning for staff onboarding is a great way to speed up this process and reduce the cost of onboarding.
Information when it’s needed
One of the greatest advantages of microlearning is the ability to get information in front of staff when it’s needed. This can be a difficult task when onboarding. Different staff learn at different paces and this needs to be taken into account when designing onboarding processes. Creating a microlearning plan and distributing this via mobile (smartphone ownership is practically ubiquitous) allows staff to access learning materials when and where they are needed. They don’t need to sit and wait for direction.
By creating a learning plan that steps staff through small chunks of information in the right order it makes onboarding more efficient. Just reflect on any first week in a job that you’ve had and remember the confusion of where to go to and who to speak to next to see the value of this.
When onboarding large teams across franchises or multinational companies one of the biggest issues is to maintain consistent information. This is especially an issue with offices or branches across multiple regions when learning material will naturally become divergent.
Mobile-delivered microlearning creates centralised authoring that is then sent out to new staff who could be based everywhere. For a great case study of how microlearning can be used for this check out how Pandora uses microlearning for onboarding staff.
Spaced repetition for better information retention
For onboarding, speed of information retention is very important. The ability for new staff to learn the skills to be effective is sped up though the use of spaced repetition. Spaced repetition uses an algorithm to track learners’ retention of information and put key ideas back in front of them when it is starting to fade in their memory. The use of this is proven to improve retention of information over the long term.
Coupled with timeliness content delivery and keeping information consistent across all staff, these are effective steps to ensure onboarding is smooth and quick.
It you’d like to know about how EdApp can help with your onboarding issues, get in touch at email@example.com. You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here or in the box below.