Microlearning is proving to be one of the most-effective methods of teaching and learning, especially when it comes to businesses performing corporate training or retail training. Microlearning-based mobile learning is even more effective as it liberates learners and allows them to take part in courses at their own convenience, on their own devices… anywhere. But what are the best microlessons for them to engage with? Below are some of the EdApp Instructional Designers’ most-effective microlearning examples.
Retail Microlearning Examples
If you need to train your retail staff on what to say to customers, what not to say to them and how stuff works, then mobile-based microlearning is for you. You can send operational guides and lessons to all staff (or potential staff), wherever they are, instantly.
You may want to help reinforce elements of a sales script to ensure that they have absorbed the knowledge transfer you had imparted to them previously. The following example allows learners to drag and drop answers into the correct order to ensure they’re focusing on the correct features at the correct times.
Alternatively, you could check that a sales person actually understands what features do and how they are linked by creating a lesson which asks you to draw a line that connects linked answers. The interactive nature is far more engaging and effective than simply barraging learners with multiple choice options. At the end of the day, reinforcement helps embedding.
For more retail-based microlearning examples, check out how Pandora jewellery’s training courses achieve completion rates of over 90% when using mobile-based microlearning to train its customer-facing retail staff.
Training retail staff in task-driven actions can be relatively straightforward when compared to performing internal company training with corporate staff. But, whether you’re looking for an alternative to dragging an office full of busy workers into a central location or giving individuals knowledge on how to perform or behave in certain scenarios, microlearning can be a great aid.
In the next microlearning examples we see how a company is preparing someone for management: reinforcing the information after knowledge transfer by using interactive lessons – thereby making them more engaging. The microlessons are perfect for onboarding and internal mobility.
In these corporate microlearning examples we check that a learner understood a situation regarding a scheduling issue by using interactive lessons. There’s more information on how to create the perfect micro lesson plan, here.
These lessons are perfect examples of point of need training – information that is available on-demand which help with a very-specific situation without getting lost in noise. They can be distributed instantly and even done on a commute (you can read more about point-of-need, which is also called just-in-time (JIT) training, here).
There are many other types of microlearning, but if you’d like to know how EdApp’s rapid authoring tool effortlessly creates microlearning for such lessons and how content can be tailored to your organisation’s existing system – making your training dramatically more effective – get in touch at firstname.lastname@example.org. You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here or in the box below.
Related: Why microlearning works