March 31, 2021
Every organization is responsible for abiding by certain regulations and policies specific to an industry or mandated by the government. This amplifies the importance of compliance training in ensuring that your employees are educated with proper conduct to prevent any violation in the workplace or on the consumers’ rights under the law.
In today’s digital world where most businesses have online operations, one of the many crucial responsibilities of any organization is protecting consumer data and prioritizing privacy consent. Increasing technological development has pushed Europe to enforce stronger data protection with the General Data Protection Regulation (GDPR), replacing the outdated Data Protection Directive of the EU.
The GDPR is a data privacy and security law designed to protect the personal data of EU citizens and residents through a set of rules and limitations in how data is processed by organizations. It also allows individuals to have control over their own data. This is applicable to any company based in the EU that involves data processing activities. Even those based outside the EU but offer goods/services to EU customers or have access to data of individuals from the EU need to comply with GDPR.
Upon the UK’s withdrawal from the EU, it also adopted the EU GDPR’s framework into its own data protection law known as the UK GDPR that retains the core data protection principles, rights, and obligations.
GDPR compliance and certificate management software enable any business or organization to demonstrate and guarantee a secure way to process consumer data and privacy, which in return elevates their reputation in the industry and in the digital world.
GDPR compliance means that any professional or commercial organization collecting personal data of EU citizens and residents, whether based in the EU or not, shall ensure that their data process and security system follow the data protection standards and their employees’ associated GDPR compliance training courses. With the GDPR affecting many industries operating online and processing data of consumers as well as employees, GDPR compliance is not only a mandatory responsibility but also an essential part of risk management for any organization.
Non-compliance would not only put the company’s reputation at stake but also lead to a large penalty that can range from €20 million or 4 percent of a company’s global annual revenue. Data controllers (any organization or entity that decides on the purpose and procedures of the collected data) and data processors (third parties/ outside services performing the data processing under the data controller’s authorization) are equally liable in compliance. If the data processor fails to comply with GDPR’s data protection regulations, then it also makes the data controller non-compliant.
Beyond legal matters, GDPR compliance demonstrates your company’s level of data protection for your customers which builds trust and loyalty to your service.
GDPR compliance is not only applicable in IT. Rather, it also involves other departments and aspects in the business, such as the HR department, customer service, and even sales and marketing, as their activities involve collecting and processing data of employees and customers.
It’s important for your teams to understand the data protection regulations to enable them to practice proper compliance. GDPR training can also empower employees and customers alike to exercise their rights over their data.
The GDPR provides a list of requirements and responsibilities for data controllers and data processors that are summarized into a framework consisting of 7 core GDPR principles of data protection that are also adopted by the UK GDPR. It’s easier for your employees to practice compliance with a deep understanding of these principles.
Under the EU GDPR, certificate doesn’t indicate definite compliance of an organization but rather demonstrates their effort and level of security measures they’ve taken in following the data protection regulations on its processing activities which relatively show accountability for the data controller and data processor alike.
The legislation states that the application for certificate is voluntary. However, your organization can still consider having your processing activities certified for a better demonstration of compliance to the Supervisory Authority (SA) and to the public. But, certified processing activities don’t protect an organization from legal consequences if any issues arise, nor reduce the responsibilities of the data controller and data processor. In addition, individuals, products, and systems can’t be certified under the GDPR, and are rather only considered part of the evaluation process for the certificate of the data processing activities.
A GDPR certificate only serves as an agreement between the certificate body and your organization’s data controller/data processor that they will continue to adhere to the certificate requirements within the duration of the agreement.
With the UK GDPR adopting the framework of the EU GDPR, it also applies similar guidelines in the certificate.
Through a GDPR training program, you can also reinforce principles and best practices in data protection among your employees in relation to their rights as individuals, as well as their responsibilities in protecting consumer data. This is especially important in departments that involve data processing activities such as HR and sales,
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The GDPR only certifies the data controller and the data processor, but it’s equally important that your employees stay informed and up-to-date with their responsibilities on GDPR compliance to reduce risks for the organization, as well as enable your employees to be proactive in protecting their data with knowledge on their rights as individuals.
As part of your risk management, you can initiate an effective GDPR training program with EdApp to reinforce data protection principles and best practices. This Learning Management System (LMS) enables you to train your employees effectively with its microlearning features and engagement features that are proven to increase retention and course completion rates.
In addition, EdApp’s course completion certificate feature allows you to practice internal GDPR certificate among your employees upon completion of your existing data protection courses that you can deploy across your teams, or, create on your own!
EdApp also offers hundreds of courses, including compliance training courses, such as the General Data Protection Regulations (GDPR) for Individuals course which is available for free in EdApp’s editable course library that you can readily deploy to your employees.
Shera is a workplace learning expert with a background in planning performance-driven solutions for various business industries. She’s dedicated to driving better learning and development outcomes by providing training strategies for training managers and curating lists of tools and courses for learners. Outside of work, she spends her time reading, illustrating, and designing.