Author: Scott Whitaker
As the demand for customer service training grows, so do the delivery methods for employers. However, do organizations really know how to deliver customer service training effectively, in a …
Product knowledge is the cornerstone of any good sales team. Understanding the products that you are selling is really the 101 requirement for onboarding new sales staff and ramping …
eLearning content management in organizations is often overlooked and can cause many issues for staff onboarding and upskilling. One of the reasons it’s overlooked is that the content in …
The authoring tools that learning management systems (LMSs) are equipped with are key to creating useful and engaging eLearning content for your staff. The more sophisticated the authoring tool …
Sales teams are one of the most valuable assets of any business. Building out their skills is, therefore, incredibly important for any learning and development department. However, marshalling sales …
Product knowledge is essential for sales teams. Whether they’re spread throughout the world or distributed across one town, keeping staff up to date is a headache that needs to …
Onboarding new staff at any company is an expensive process. New staff take time to learn what is needed and add value. The time that they spend doing that …
Microlearning is great for getting information in front of staff and increasing retention. Here are three signals to look for that will help decide when to use microlearning. Three …
French multinational Sodexo is the worldwide market leader in Quality of Life services. With almost half a million employees around the world, e-Learning has traditionally been challenging for the …
On-the-job learning is one of the most important aspects of any business. The large-scale problem is one that a number of companies are using microlearning to solve. Microlearning is …
