Microlearning is sweeping the world of learning and development. Enabled by the rise of the smartphone, the practice of reducing learning into easy-to-digest, information nuggets is proving incredibly popular when it comes to adult learning, company training and retail training. Here are some fantastic implementations of great microlearning.
Microlearning is proving to be one of the most-effective methods of teaching and learning, especially when it comes to businesses performing corporate training or retail training. Microlearning-based mobile learning is even more effective as it liberates learners and allows them to take part in courses at their own convenience, on their own devices… anywhere. But what are the best microlessons for them to engage with? Below are some of the EdApp Instructional Designers’ most-effective microlearning examples.
Retail Microlearning Examples
If you need to train your retail staff on what to say to customers, what not to say to them and how stuff works, then mobile-based microlearning is for you. You can send operational guides and lessons to all staff (or potential staff), wherever they are, instantly.
You may want to help reinforce elements of a sales script to ensure that they have absorbed the knowledge transfer you had imparted to them previously. The following example allows learners to drag and drop answers into the correct order to ensure they’re focusing on the correct features at the correct times.
Alternatively, you could check that a sales person actually understands what features do and how they are linked by creating a lesson which asks you to draw a line that connects linked answers. The interactive nature is far more engaging and effective than simply barraging learners with multiple choice options. At the end of the day, reinforcement helps embedding.
For more retail-based microlearning examples, check out how Pandora jewellery’s training courses achieve completion rates of over 90% when using mobile-based microlearning to train its customer-facing retail staff.
Training retail staff in task-driven actions can be relatively straightforward when compared to performing internal company training with corporate staff. But, whether you’re looking for an alternative to dragging an office full of busy workers into a central location or giving individuals knowledge on how to perform or behave in certain scenarios, microlearning can be a great aid.
In the next microlearning examples we see how a company is preparing someone for management: reinforcing the information after knowledge transfer by using interactive lessons – thereby making them more engaging. The microlessons are perfect for onboarding and internal mobility.
In these corporate microlearning examples we check that a learner understood a situation regarding a scheduling issue by using interactive lessons. There’s more information on how to create the perfect micro lesson plan, here.
These lessons are perfect examples of point of need training – information that is available on-demand which help with a very-specific situation without getting lost in noise. They can be distributed instantly and even done on a commute (you can read more about point-of-need, which is also called just-in-time (JIT) training, here).
There are many other types of microlearning, but if you’d like to know how EdApp’s rapid authoring tool effortlessly creates microlearning for such lessons and how content can be tailored to your organisation’s existing system – making your training dramatically more effective – get in touch at firstname.lastname@example.org. You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here or in the box below.
Related: Why microlearning works
Six examples of great microlearning
1. Product training
If you need to train multiple staff who maybe permanent or temporary and who may be spread across the globe about a new-or-updated product, getting them into one place for training is impractical while sending out traditional eLearning is going to run into issues regarding infrastructure, computer access and ability to use the equipment. By far the most practical method is to embrace ubiquitous phone ownership and distribute a great microlearning lesson to your learners.
In this example, we can see how retail staff can learn about an updated Macbook with key messages being reinforced regardless of whether a learner got the answer right or wrong. You can find out more about product training, here.
2. Onboarding staff
Once a company has agreed to hire someone, they have to run the gauntlet of hoping they’ll not change their mind or get a better offer before they actually start. By sending a great microlearning onboarding course to them, they’ll feel like part of the team before they actually start. If you include information on where to go, who to talk to and where the facilities are, you won’t need to impact your other workers either.
3. Health and Safety
Who doesn’t love health and safety training? This perennial bugbear of an HR department can be easily addressed with great microlearning. All of your employees own phones – whether they’re Gen-Z or Baby Boomers. By using analytics, HR can see who has and who hasn’t completed the course and Push Notifications can be used to remind learners regarding this.
4. Learning as a gameshow
If you’ve a series of incredibly un-engaging learning questions, why not use incredibly engaging gameshow-like microlearning to present them. In this example of great microlearning, learners can earn points depending on which questions they answer and how fast they answer them. Offering prizes to the best performers (or teams of learners) provides further motivation.
5. Great kids games
The K.I.S.S. method of design and implementation is always worth bearing in mind – Keep It Simple, Stupid. So why not test learners’ grey matter by making them remember things using one of the oldest children’s games around?
6. Interactive microlearning
Many organisations will have heavily invested in training content already. One of the great things about microlearning is that it can be used to augment existing programs and infrastructure. By utilising engaging templates (by uploading existing content and questions to them) you can easily create highly-engaging microlessons that are fun and very effective.
Want more great microlearning?
Great microlearning typically sees eLearning course completion rates soar from under 20% to well over 80% – and that’s before adding games and incentives. If you’d like to know more about implementing it at your organisation, get in touch at email@example.com. You can also try EdApp’s Mobile LMS and authoring tool for free by signing up here or in the box below.