Diversity Training Courses

Top 10 Diversity Training Courses

Effectively managing a multicultural workplace can be challenging. Varying backgrounds, conflicting viewpoints, and generational differences can bring unintended misunderstandings within the team, which then become barriers to innovation and success. Implementing diversity training within both small and large organizations is a great way for managers to bridge these divisions and foster healthy employee collaboration instead. 

Through diversity training, leaders can address topics such as cross-cultural awareness, unconscious bias, and stereotyping. Diversity training courses also raise awareness on the importance of understanding other’s ethnicities, cultures, genders, races, perspectives, and experiences and how this can help eliminate discrimination within teams.

In this article, let’s explore the top 10 diversity training courses you can use to build a more inclusive workplace. 

Diversity Training Course #1 – Diversity and Inclusion

Diversity Training Course - EdApp

The Diversity and Inclusion course is a free EdApp course that covers diversity key concepts like unconscious bias, inclusive language, and how to cultivate an inclusive organization. This 4-part course discusses the different types of diversity which includes internal, external, organizational, and worldview diversity. The lessons also dig deeper into topics like gender diversity, and the differences between race and ethnicity. 

Your team can receive training lessons everyday and retain key concepts because the course is divided into easily digestible 5 to 10-minute microlessons. And with gamification features and fun scroll elements included, employees become more engaged and motivated to complete the whole course. Sign up on EdApp for free and try this course for your team’s diversity and inclusion training.

  • Price: Free
  • Best for: All employees
  • Duration: 5 to 10 minutes per lesson (Flexible)

Diversity Training Course #2 – Diversity and Inclusion in Retail

Diversity Training Course - EdApp

Through the Diversity and Inclusion in Retail course, EdApp has provided retail managers and employees with a guide on creating a safe and inclusive retail environment. In parts of the lesson, you’ll learn about implicit bias and how this can affect our daily interactions with both peers and customers. 

As retail employees, you’ll also learn about the proper steps on taking customer feedback and complaints. These steps include apologizing for any inconvenience and recording the customer’s feedback or complaint, taking note of their contact information, thanking them for their time, and passing the feedback on to management. By listening, you can create a more inclusive shopping experience for your customers.

Because EdApp is a mobile-first microlearning solution, you don’t need to pay more to cover each employee’s shift while they’re training. Instead, you can deploy courses directly to their mobile devices. So, whether they’re on the way to work or on their lunch break, your store employees can complete a lesson in just 5 to 10 minutes.

  • Price: Free
  • Best for: Retail employees
  • Duration: 5 to 10 minutes per lesson (Flexible)

Diversity Training Course #3 – Leading with Effective Communication (Inclusive Leadership Training)

Diversity Training Course - edX

Discover the best ways to manage your diverse teams in the course, Leading with Effective Communication (Inclusive Leadership Training) presented by CatalystX. Some of the topics covered in the 4-week course include working through communication roadblocks, communicating across differences, testing assumptions, and debunking communication myths. Through this training course, you can develop the communication skills that you need to inspire your team, engage in difficult conversations, and promote inclusive dialogue. 

  • Price: Free ($49 USD to include verified certificate)
  • Best for: Leaders or managers
  • Duration: 4 weeks (1 to 2 hours per week)

Diversity Training Course #4 – Communicating with Diverse Audiences

Diversity Training Course - FutureLearn

Hosted on FutureLearn, the Communicating with Diverse Audiences course by the University of Surrey explores the best strategies that your team can use to communicate among diverse peers and audiences. Through this course, you’ll learn about the barriers you might face when talking to people from different cultural backgrounds and the role of language in communication. Once you sign up and start going through the lessons, you can even join an international classroom and engage with learners from all over the world.

  • Price: Free
  • Best for: All employees
  • Duration: 4 weeks (3 hours per week)

Diversity Training Course #5 – Finding Common Ground: How to Overcome Unconscious Bias

Diversity Training Course - AMA

Finding Common Ground: How to Overcome Unconscious Bias is a course by the American Management Association that covers the different types of bias and strategies on overcoming bias for a more inclusive workplace. As you progress through the lessons, you’ll discover practical steps you can take to promote inclusive communication and the ways you can identify verbal and non-verbal language that reflect unconscious bias. 

  • Price: $1,245 USD for 8 online sessions or 5 classroom sessions
  • Best for: All employees
  • Duration: 8 hours per session

Diversity Training Course #6 – Optimizing Diversity on Teams

Diversity Training Course - Coursera

Maximize your team’s performance through the University of Pennsylvania’s Optimizing Diversity on Teams course on Coursera. This fully comprehensive diversity training course for managers can help you harness your team’s creativity and lay the groundwork for improved conflict management and peer discussions.

  • Price: Free with Coursera subscription (Coursera subscription is $49 USD per month)
  • Best for: Leaders or managers
  • Duration: 12 hours (Flexible)

Diversity Training Course #7 – Gender Equality and Sexual Diversity

Diversity Training Course - Udemy

Gender Equality and Sexual Diversity is an online video course on Udemy that gives you an overview of some of gender equality’s key concepts. Throughout the 6-part course, you’ll also learn about the history of gender equality and sexual diversity, the international norms and institutions related to it, and the policies that help sexual minorities fight against discrimination. Overall, the course is around 5 and a half hours long but you can choose to go through the lessons at your own pace.

  • Price: Free
  • Best for: All employees
  • Duration: 5 hours and 36 minutes (Flexible)

Diversity Training Course #8 – Diversity training 101

Diversity Training Course - UniversalClass

Diversity Training 101 is an all-inclusive 11-part course by Universalclass that covers topics like barriers to diversity, identifying cultural differences, gender issues in the workplace, and the positive impact of diversity. With this course, you’ll have access to both video lessons and printable lessons that you can come back to anytime. As reinforcement, each lesson in the course requires you to complete assignments and quizzes as well.

  • Price: $50 USD no certificate, $75 USD with certificate
  • Best for: All employees
  • Duration: 6 months (Flexible)

Diversity Training Course #9 – Becoming a Successful Leader (Inclusive Leadership Training)

Diversity Training Course - edX

edX offers the course on Becoming a Successful Leader (Inclusive Leadership Training) by CatalystX to help you develop inclusive leadership skills and how to apply these skills in real-life scenarios. In each section of the course, you’ll find case studies and quizzes that help you retain important leadership concepts. By the end, you’ll also be creating your very own personal leadership plan.

  • Price: Free ($49 USD to include verified certificate)
  • Best for: Leaders or managers
  • Duration: 4 weeks (1 to 2 hours per week)

Diversity Training Course #10 – Diversity and inclusion in the workplace

Diversity Training Course - Coursera

Offered by ESSEC Business School on Coursera, Diversity and inclusion in the workplace is a course that talks about the paradox of diversity and how we can unravel and manage that paradox and bring out its potential for better performance in the workplace. This beginner course allows you to pace yourself with its flexible deadlines and you can even share your certificate after completion. 

  • Price: Free with Coursera subscription (Coursera subscription is $49 USD per month)
  • Best for: All employees
  • Duration: 8 hours (Flexible)

In an increasingly globalized work environment, it’s important for all employees to be aware of behaviors that can become barriers to interactions with peers and customers. Through diversity training, organizations can foster a more socially-aware and inclusive culture at work.

Sign up on EdApp for free and start implementing your own diversity training courses.

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